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Capitol Cadillac Lansing Body Shop

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(536 Reviews)
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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ReScore Average

Business Details

Contact
(517) 393-5600
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
5901 South Pennsylvania Ave Lansing , MI 48911
Capitol Cadillac Lansing Body Shop 's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(536 Reviews)

RP
Ronald P.
MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2012
verified customer Verified Customer
Category: Collision
Ronald said this business promised that the work would take 2 hours, but it took 5 hours because they had to paint his mirror and they never told him. He had to call and ask whether or not his vehicle was ready. He said the service department was very nice, but they could have informed him that they were going to paint his mirror and put a new mirror on. He said they have been very good to him, they listen, and they treat him well. He said he understands that there are a lot of customers.
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