Meredith said on the day her vehicle was supposed to be ready she called this business to make sure she could pick it up. She explained the person who answered the phone couldn't give her information regarding her vehicle. He told her he was pretty sure it was ready, but couldn't find anyone who knew about her vehicle. Meredith commented she just picked up her vehicle the following day without speaking to this business again. She insisted her vehicle was ready when promised, and she was satisfied with their communication. Meredith mentioned there was no need to keep her informed during the repairs because she knew what they were doing.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
