Melissa said her vehicle was a day late because a part did not come in on time. That caused her to have to rent a vehicle. She was hoping the business would help her with the rental, but they did not. When she picked up her vehicle, the tailgate was sitting on the passenger seat and she had to come back another day to have that attached. Any communication she got was when she called them to check on her vehicle. There wasn't much at all.
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