Capitol City Honda Review from Richard P. on 01/25/2012

rating 2rating 2rating 2rating 2rating 2
Recommended?
No
Verified by SureCritic
Richard P. in Huntingdale, WA on 01/25/2012
Richard said he was not completely satisfied with his overall purchase experience because they really screwed up while installing the tailgate spoiler, roof rails and rack that he purchased with the vehicle. He was not completely satisfied with the handling of the financing because they were pushing too hard on the extended warranty. He was not completely satisfied with the delivery of his vehicle and would not recommend this business for the reasons mentioned.
Category: Sales
Review Created: 01/25/2012
This review was collected via phone interview by Customer Research Inc.
Dale C. at Capitol City Honda responded on 07/16/2012
Mr. Plunkett, I apologize for the problem on the installation of your accessories. We have addressed your concern here at the dealership with the technician involved and resolved future concerns, thank you for bringing this to my attention. Dale Cooper, Service Manager, Capitol City Honda