Capitol City Honda

Reviews (237)

rating 4.70037rating 4.70037rating 4.70037rating 4.70037rating 4.70037

Recommend?
98%

2370 Carriage loop SW
Olympia, WA 98502
(360) 754-3399
About Capitol City Honda is family owned and have been serving loyal customers in the South Puget Sound Region since 1965. We are proud to make your buying experience positive and hassle free and our state of the art facility makes it easy for you to get the information you need. Our experienced and professional sales staff is here to answer your questions without feeling pressured because we know you demand the best from our sales and service staff.
Categories New Car Dealer
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Spoke with Terry. He said this business was very courteous. He said he never had any trouble with them. He is a repeat customer and he is familiar with the service department.
Category: Sales
Review Created: 03/20/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Verified by SureCritic
Jeremy D. in Washington on 03/20/2013
Jeremy said everything was pretty good.
Category: Sales
Review Created: 03/20/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Carole S. in Washington on 03/20/2013
Carole said the business is very nice.
Category: Sales
Review Created: 03/20/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Kassie C. in Washington on 03/20/2013
Kassie said the salespeople are really good. She said she was driving around and saw the business.
Category: Sales
Review Created: 03/20/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
John R. in Washington on 03/11/2013
John said this was the best experience he ever had.
Category: Sales
Review Created: 03/11/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 3rating 3rating 3rating 3rating 3
Would
Recommend?
Yes
Verified by SureCritic
Jesse H. on 02/23/2013
Jesse said he was happy with this business. He said he thought the salesperson made the purchase a little more difficult than need be, because they didn't keep their promises on everything about the purchase.
Category: Sales
Review Created: 02/23/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Verified by SureCritic
Kerstin K. in WA on 02/21/2013
Kerstin said she had to go back the next day because the business could not figure out what her payment would be.
Category: Sales
Review Created: 02/21/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Joseph L. in WA on 02/16/2013
Joseph said the sales representatives Bonnie and Chris were very professional and did not pressure him to purchase a vehicle.
Category: Sales
Review Created: 02/16/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 3rating 3rating 3rating 3rating 3
Would
Recommend?
Yes
Verified by SureCritic
Josue L. in WA on 02/16/2013
Josue said he did not like the sales manager. He said everything else was good.
Category: Sales
Review Created: 02/16/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Verified by SureCritic
Frank M. on 02/04/2013
Spoke with Melissa. She said she was somewhat satisfied, but not completely because she and Frank had to go back twice to have the vehicle detailed. The gentleman who sold them the vehicle was really nice about finding a time when the vehicle could be detailed. She was not completely satisfied with the delivery of the vehicle because it had to go back after the first detail. The windshield still had residue on it. She said it was probably from all of the stickers. She could hardly see through it. She said the business maintains two Hondas for her. She would recommend them to others, but she would also tell others to shop around. The business lacked the warmth of genuinely caring about what she and Frank were looking for. She said they seemed pretty superficial. She said it took too long to deal with the manipulation that is involved when purchasing a vehicle.
Category: Sales
Review Created: 02/04/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 11 - 20 of 113 in total
0 out of 5


Click a star to enter your rating. 5 stars is the highest.
What makes the place so great (or not) in just a few words.
format mm/dd/yyyy
About You
We only ever display the first letter of your last name.
Your email address is never published on our website. This is for verfication purposes.
By clicking on the button, you agree to the Terms of Service
Send a Message