Capitol Hyundai Montgomery


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1491 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 4.1363625/5Overall Rating 4.1363625/5Overall Rating 4.1363625/5Overall Rating 4.1363625/5rating 4.1363625
Original
Overall Rating 2.43182/5Overall Rating 2.43182/5rating 2.43182rating 2.43182rating 2.43182
92% Would Recommend
100% Business Response
Latest Review 3 days ago
Pamela S. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"This service department treats the customer with a welcoming and friendly manner."
Please consider the service after the sale--I have been very pleased with this service department.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/21/2017 05:09 PM
David M. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service at Hyundai Montgomery"
Fast, efficient, and courteous service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/21/2017 09:53 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/21/2017

Hello David,

Thank you for choosing Capitol Hyundai Montgomery. It is always a pleasure to have your feedback. We look forward to sharing your next fast, courteous and efficient visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 07/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pretty good service--long wait to get checked in."
The work was done quickly and well.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/21/2017 06:21 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/21/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery and sharing your feedback. We greatly appreciate your patience and apologize for the inconvenience. We are glad that were able to provide great service to you. We appreciate you and look forward to sharing your next great visit.

 

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Miller W. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience "
Craig Lyne is absolutely wonderful. He always goes above and beyond for his customers !
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/20/2017 04:00 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/21/2017

Hello Miller,

Thank you for choosing Capitol Hyundai and sharing your awesome feedback. We are ecstatic to have Craig on our team and glad that you could agree. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Lelar W. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FRIENDLY PROFESSIONAL STAFF"
REVIEW PROVIDED BY CLARENCE WILSON SPOUSE
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 01:13 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/21/2017

Hello Lelar,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your business and value your feedback. We are  glad that we could be of great service to you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 07/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Tire Pressure Check"
Great service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 10:03 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/21/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate allowing us to to provide you with a great service experience. We value your feedback and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Caroline S. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I have had my car serviced three times at Capitol Hyundai, and each time had been a great experience. They are timely and always friendly!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/20/2017 04:34 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/21/2017

Hello Caroline,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you and is looking forward to continuously proving you with a great visit. We look forward to sharing your next great service visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Dennis M. on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Dept understand customer service - friendly & polite "
Great personnel
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/19/2017 12:31 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/19/2017

Hello Dennis,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your business and value the opportunity to provide an awesome visit to you. We look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Carl S. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They care"
Carl Stephens
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/11/2017
Service Type: Repair
Review Created: 07/19/2017 08:43 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/19/2017

Hello Carl,

Thank you for choosing Capitol Hyundai Montgomery. We greatly appreciate you for sharing your awesome feedback with us. We look forward to sharing your next great service visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice "
Satisfied
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/18/2017 10:28 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/19/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery. We greatly appreciate you for choosing us as your service center. It is our pleasure to provide you with a satisfying visit. We appreciate your visit and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Excellent service!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/18/2017 12:42 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/19/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback. It is always great news to know our team provided you with a excellent service visit. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Chandra H. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service staff."
Great service. Our service tech was super nice and informative. She was excellent.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/18/2017 12:26 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/19/2017

Hello Chandra,

Thank you for choosing Capitol Hyundai. We look forward to sharing your next excellent visit here with us.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
Quality service. Not in a timely manner though.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 09:38 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/18/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback. We appreciate your patience and apologize for the inconvenience in time during your visit. We look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"wonderful"
Bob was excellent. Got me in and out without problems
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/10/2017
Service Type: Repair
Review Created: 07/17/2017 06:11 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/19/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery. It is a pleasure to have your feedback regrading your excellent service visit. We appreciate your business and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Gary V. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. Thanks, Sarah!"
Great service!
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 01:53 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/17/2017

Hello Gary,

Thank you for choosing Capitol Hyundai Montgomery. It places a smile on our face to know Sarah did the same for you. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 07/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Better communication "
Yes I would
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 12:16 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/17/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery. We value your feedback and will definitely forward it to the appropriate personnel. We appreciate you and look forward to sharing your next great visit.


Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Lynn H. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Craig Lyne is the BEST service advisor!"
Thankful to have Craig Lyne as my service advisor. Craig is friendly, professional and trustworthy.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/17/2017 09:54 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/19/2017

Hello Lynn,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your awesome feedback. It is great to know that Craig provided you with an excellent service visit. We look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 07/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Done everything professionally "
Service was completed in a timely manner
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/10/2017
Service Type: Repair
Review Created: 07/17/2017 07:17 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/17/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for allowing us to provide a great service visit for you. We appreciate you and look forward to sharing your next great visit.


Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Shaquita G. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Team!!!!"
Great Hyundai Team. Everything was well taken care of and as a customer who is proud to own a Hyundai vehicle, I am glad to have an awesome Team to take care of my needs for my vehicle.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/11/2017
Service Type: Repair
Review Created: 07/17/2017 02:18 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/17/2017

Hello Shaquinta,

Thank you for your awesome feedback. We appreciate you for choosing us and allowing us to provide you with a awesome service visit. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 07/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Convenient
Vehicle: 2008 Hyundai Azera
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/16/2017 08:09 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 07/19/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for choosing us as you service center. We look forward to sharing your next five star visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Displaying Review 1 - 20 of 1491 in total