Capitol Hyundai Montgomery


Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

1681 Reviews

ReScore Reviews™ (51)

ReScore
Overall Rating 4.1764718/5Overall Rating 4.1764718/5Overall Rating 4.1764718/5Overall Rating 4.1764718/5rating 4.1764718
Original
Overall Rating 2.43137/5Overall Rating 2.43137/5rating 2.43137rating 2.43137rating 2.43137
92% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Irl L. on 09/22/2017
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"Very organized service dept."
Pleased
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/22/2017 08:35 PM
Verified Customer on 09/21/2017
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"Good People."
good people.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 02:04 PM
Ramon S. on 09/21/2017
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"Routine service for Genisis very satisfactort"
I have had my cars serviced at Capitol Hyundai for more than 10 years. I have always been very satisfied and expect to continue to have them serviced here. Thank you.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 12:11 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/21/2017

Hello Ramon,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your patronage to Capitol Hyundai. We thank you for sharing your feedback regarding your awesome visit. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Douglas C. on 09/21/2017
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"VERRY PROFESIONAL, A GOOD COFFEE AND SERVICE. WE HAVE 4 CARS FROM LOCAL DEALER."
AS I WROTE, I LOVE SERVICE AND THE QUALITY OF.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 10:18 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/21/2017

Hello Douglas,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your business and value your feedback. It is great to know our team provided you with a professional and efficient visit. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Felicia T. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courtesy, service"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 10:44 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/20/2017

Hello Felicia,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback. It is a great pleasure to know our team provided you with a awesome visit. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Gloria W. on 09/20/2017
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"Customer"
The customer service is awesome and they get you in and out in a timely manner, even when I sometimes forget to make an appointment. Keep up the good work!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/20/2017 05:14 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/20/2017

Hello Gloria,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your feedback. It is a privilege to have your feedback. We look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Tonya W. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sarah"
Awesome
Vehicle: 2012 Hyundai Genesis Co
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 12:43 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/20/2017

Hello Tonya,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback. We could not agree more that Sarah is awesome. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Great service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:15 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/20/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback. We look forward to sharing your next friendly visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Zachary R. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service"
Yes I would recommend this business to a friend
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 07:09 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/20/2017

Hello Zachary,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your business and value your feedback. We look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Kimberly H. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service and completed in the exact time given "
Very pleased with the overall service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 06:37 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/20/2017

Hello Kimberly,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback. It is always great to know that our team exceeded your expectations. We look forward to sharing your next great visit.


Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
THADDEUS B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good quick service"
service is good and quick
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/18/2017 05:02 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/20/2017

Hello Thaddeus,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your business and value your feedback. We look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Nichole S. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's clean and quick also professional"
Nice
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/16/2017 01:09 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/19/2017

Hello Nicole,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for choosing us as your service center. We look forward to sharing you next awesome visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 05:06 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/20/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery. We look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 09/15/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Warranty work"
The warranty service we had done was fine, we have repeatedly had bad service from Capital Hyundai. Our family has purchased 2 Hyundai and 1 Genesis, and while we like the Hyundai brand, we will never purchase another vehicle from Capital Hyundai or any other Sonic dealership.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 10:21 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/16/2017

Hello Valued Customer,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your feedback. We sincerely apologize for any issues you may have had in the past and appreciate you for allowing our service team to present you with a great experience. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ok"
ok
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 10:00 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/20/2017

Hello Valued Customer,

We appreciate your feedback.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Jay W. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"please stahp"
I don't have a problem with you guys, I just don't know who gave you the wrong email address.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/15/2017 09:03 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/19/2017

Hello,

Thank you for your feedback. We have deleted your email from our system. We apologize for the inconvience.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Charlene B. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the service and salesman are great"
I've bought 6 cars from this dealership
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 08:16 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/19/2017

Hello Charlene,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate your business and value your feedback. It is great to know that your service after sales was just as great. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Sesi D. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice staff"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 04:33 AM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/19/2017

Hello Sesi,

Thank you for choosing Capitol Hyundai Montgomery. It is always a privilege to have your feedback. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Catherine B. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"helpful and courteous"
good service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/14/2017 03:33 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/20/2017

Hello Catherine,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing  your feedback. It is a privilege to know that our team was courteous and helpful during your visit. We look forward to sharing your next great visit.


Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Mary M. on 09/14/2017
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"Mary"
Excellent service all the way!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 02:42 PM
Kierra L., Customer Relations Manager at Capitol Hyundai Montgomery responded on 09/20/2017

Hello Mary,

Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback. It is with great pleasure that we have you as a valued customer. We appreciate you and look forward to sharing your next great visit.

Kierra Lewis-Haley
Customer Relations
334-279-6555
kierra.lewis-haley@capitolimports.com
Displaying Review 1 - 20 of 1681 in total