ReScore Reviews™ (25)

ReScore
Overall Rating 4.3200016/5Overall Rating 4.3200016/5Overall Rating 4.3200016/5Overall Rating 4.3200016/5rating 4.3200016
Original
Overall Rating 1.6/5rating 1.6rating 1.6rating 1.6rating 1.6
93% Would Recommend
100% Business Response
Latest Review about 4 hours ago
THOMAS T. on 06/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Friendly"
Jon and Jerry met me as I opened my door. Very quick check in, good conversation while doing so. Car was ready within the time they stated. Car was cleaned when I picked it up and checkout was a breeze.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 06/24/2017
Service Type: Maintenance
Review Created: 06/28/2017 06:47 AM
Ralph E N., service manager at Capitol Hyundai responded on 06/28/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
The process from buying our Santa Fe to having our first free check up has been an excellent experience. I would recommend this dealership
to anyone who is looking for a Hyundai.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 06/27/2017 05:07 PM
Ralph E N., service manager at Capitol Hyundai responded on 06/28/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Mark R. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Over and Above Expectations"
I went in for my regular oil change appointment along with the Auto Butler service and to rectify a frozen front drivers side window. Big list! Got my usual sterling customer service, this time from Sean. Got shuttled to work and when I came back to get my car that night, my car wasn't ready. I guess it took longer than they thought but in true Hyundai fashion, they simply had me verify insurance and gave me a used car off their lot to accommodate me in the interim. What could have been a nightmare, simply became an "oops". I can live with an "oops" every now and then and this just shows why I picked the right place to purchase and service my Genesis. Well done gang!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 06/27/2017 02:43 PM
Ralph E N., service manager at Capitol Hyundai responded on 06/28/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Sergei D. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Hyundai Capital service always makes my day. People in service share good mood. I always happy to see the same great people there.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 06/27/2017 01:18 PM
Ralph E N., service manager at Capitol Hyundai responded on 06/28/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Jane W. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sometimes it's great and sometimes, not. Mostly, it's a time thing"
I think I've answered this. Please note the previous comments (above) re this Review.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/27/2017 12:18 PM
Ralph E N., service manager at Capitol Hyundai responded on 06/28/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Patricia W. on 06/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Car fixed"
Friendly staff
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/23/2017
Service Type: Repair
Review Created: 06/27/2017 09:59 AM
Ralph E N., service manager at Capitol Hyundai responded on 06/28/2017

Thank you for the good review and for taking the time to provide feedback. Feel free to stop by anytime and we will get your vehicle washed for you.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
LEON B. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service, nice waiting area."
Very customer friendly staff. Nice area to wait with TV and coffee.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/24/2017
Service Type: Maintenance
Review Created: 06/27/2017 09:52 AM
Ralph E N., service manager at Capitol Hyundai responded on 06/28/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Byong P. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department. "
Satisfied with my visit to Captol Hyundai service dept. Thanks! Henry.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/26/2017 06:49 PM
Ralph E N., service manager at Capitol Hyundai responded on 06/27/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
MICHAEL R. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The location."
My wife took the car in. The appointment was spot on and she was taken care of in a reasonable amount of time.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 04:26 PM
Ralph E N., service manager at Capitol Hyundai responded on 06/27/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service in town!! "
Ever since I had purchased my car from this dealership, by far the best customer service!!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/26/2017 03:36 PM
Ralph E N., service manager at Capitol Hyundai responded on 06/27/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Louis J. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good service"
Everything was in a specific time and completed promptly
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 01:42 PM
Ralph E N., service manager at Capitol Hyundai responded on 06/27/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great customer service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 10:51 AM
Ralph E N., service manager at Capitol Hyundai responded on 06/27/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Gregory W. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Solid service"
Performed a lot of work in a short time, incl wheel alignment and brake pads plus regular stuff
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/25/2017 11:48 AM
Ralph E N., service manager at Capitol Hyundai responded on 06/27/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Jennifer B. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
The customer service is excellent I would definitely go back again thanks
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/24/2017 09:40 AM
Ralph E N., service manager at Capitol Hyundai responded on 06/27/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:53 PM
Ralph E N., service manager at Capitol Hyundai responded on 06/27/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Gloria D. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Timely, efficient and friendly service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 02:31 PM
Ralph E N., service manager at Capitol Hyundai responded on 06/27/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Richard H. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job"
Was done right and on time!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 12:06 PM
Ralph E N., service manager at Capitol Hyundai responded on 06/27/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Ermin P. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service "
Great experience, always.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 11:11 AM
Ralph E N., service manager at Capitol Hyundai responded on 06/23/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Jay M. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smiles, polite"
Friendly. On time. Clean SERVICE area.and parking.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:36 AM
Ralph E N., service manager at Capitol Hyundai responded on 06/23/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Jasmine R. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Phenomenal Customer Service "
Henry is A++
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:03 AM
Ralph E N., service manager at Capitol Hyundai responded on 06/23/2017

Thank you for the great review and taking the time to provide positive feedback.
Thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Displaying Review 1 - 20 of 2569 in total