ReScore Reviews™ (30)

ReScore
Overall Rating 4.433335/5Overall Rating 4.433335/5Overall Rating 4.433335/5Overall Rating 4.433335/5rating 4.433335
Original
Overall Rating 1.633331/5rating 1.633331rating 1.633331rating 1.633331rating 1.633331
93% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Bruce W. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept takes customer service to a level that you just don't see much anymore"
none
Vehicle: 2008 Hyundai Tucson
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/23/2017 03:25 PM
Roman M. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, professional service"
I was accepted without an appointment. My car was washed after the regular oil change. Service took less time than expected.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/22/2017 09:46 PM
Nicanor G. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Hyundai service "
Excellent service. Nice people
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:38 PM
Brian H. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai"
Excellent service!
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:16 PM
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As always the service is great"
When it comes to the costumer service here they are great.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/22/2017 01:45 PM
Abra S. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing dealership"
Courteous and efficient staff
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 12:14 PM
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely"
Alex said 90 minutes and he was right on.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 09:48 AM
Dmitry T. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top customer service "
Regardless of who assistance you with your car during any maintenance you can always expect 5 star service!!! They got me addicted to the Great so I don't expect anything Less 👍
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/22/2017 09:44 AM
John G. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service and friendly"
great service and friendly
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 06:11 PM
Verified Customer on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Expensive oil change"
$75 is kind of expensive for oil change and tire rotation
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 05:42 PM
Verified Customer on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"N/A"
N/C
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:45 PM
DWIGHT B. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"DGDG Hyundai takes service seriously and competently. In the past 50 years, I developed little respect for auto dealers. (Capital Ford being the worst)."
I am quite satisfied with the Hyundai as a vehicle and now with their service department. My car being almost 4 years old and my performing regular oil and filter changes. I would not hesitate to have this dealership service department perform all routine maintenance. I am very fussy about details.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:49 AM
Ryan K. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai customer service is the best"
Henry went above and beyond to fix my vehicle and provided exemplary customer service. Thanks Henry!
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 10:11 AM
Irene P. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service Department."
All staff were very friendly and courteous. Work was completed in a very timely manner.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 04:46 PM
Ralph E N., service manager at Capitol Hyundai responded on 09/21/2017

Thank you very much for the great review. We really appreciate you taking the time out of your day to complete this review.
Thank you for your patronage and thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Heather S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love the service "
The people are incredibly friendly and they complete the service in the time they say, so I like going to this location.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 06:21 PM
Ralph E N., service manager at Capitol Hyundai responded on 09/21/2017

Thank you very much for the great review. We really appreciate you taking the time out of your day to complete this review.
Thank you for your patronage and thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very organized"
Friendly personnel, very organized service dept.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 02:53 PM
Ralph E N., service manager at Capitol Hyundai responded on 09/21/2017

Thank you very much for the great review. We really appreciate you taking the time out of your day to complete this review.
Thank you for your patronage and thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Carla B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
We've been servicing our car at Capitol Hyundai for several years and have been very impressed at the overall attention we receive. This past experience was a perfect example; Henry greeted me and took care of me right away, including assisting with a free rental (which was smoother than I anticipated), he kept me informed along the way as to the progress of my vehicle, and gave me an accurate estimate of both cost and time to repair. Check out was equally as smooth with efficient, friendly people. Overall a very positive experience.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:53 PM
Ralph E N., service manager at Capitol Hyundai responded on 09/21/2017

Thank you very much for the great review. We really appreciate you taking the time out of your day to complete this review.
Thank you for your patronage and thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Verified Customer on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very courteous staff, low rates and good service."
However, the staff seem to forget to follow thru with things after I leave the premises.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:34 AM
Ralph E N., service manager at Capitol Hyundai responded on 09/21/2017

Thank you very much for the good review. We really appreciate you taking the time out of your day to complete this review.
What follow through was not taken care of for you?
Thank you for your patronage and thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
James K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All good."
Services performed, courteous service managers, all as should be.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:31 AM
Ralph E N., service manager at Capitol Hyundai responded on 09/21/2017

Thank you very much for the great review. We really appreciate you taking the time out of your day to complete this review.
Thank you for your patronage and thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
Nathan W. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good experience"
Always have my Sonata serviced at Capitol. Nice people, reasonable price, good experience.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:29 AM
Ralph E N., service manager at Capitol Hyundai responded on 09/21/2017

Thank you very much for the great review. We really appreciate you taking the time out of your day to complete this review.
Thank you for your patronage and thank you for choosing Capitol Hyundai!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
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