ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
94% Would Recommend
100% Business Response
Latest Review 6 days ago
Deborah C. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Yes
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 04:24 AM
Alfred L B., Service Manager at Car City Hyundai responded on 08/17/2017

Thank you for choosing us to service your Sante Fe.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Barbara Y. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
I have always received great service from Car City on my vehicle.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 08/08/2017 08:54 AM
Alfred L B., Service Manager at Car City Hyundai responded on 08/08/2017

Thank you for choosing Car City Service.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Sandra F. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They always do good work. "
I appreciate the way I am treated and the err excellent work
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/05/2017 04:19 PM
Alfred L B., Service Manager at Car City Hyundai responded on 08/07/2017

Thank you for choosing Car City.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Joseph H. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick And reliable "
They do a very good job
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/03/2017 07:08 AM
Alfred L B., Service Manager at Car City Hyundai responded on 08/03/2017

Thank you so much.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
David D. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
I was able to get in and out for an oil change and multi point inspection in under 30 minutes. The car was originally purchased here and I will continue to go back.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/01/2017 11:19 AM
Alfred L B., Service Manager at Car City Hyundai responded on 08/02/2017

Thank you for choosing Car City Express Lane to service your Elantra.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Warren L. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service"
convenient , fast , friendly service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 07/31/2017 06:57 PM
Alfred L B., Service Manager at Car City Hyundai responded on 08/01/2017

Thank you for choosing us to service your new Sonata.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Joshua R. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and easy"
Fast and reliable service
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 07/25/2017
Service Type: Maintenance
Review Created: 07/29/2017 08:19 AM
Alfred L B., Service Manager at Car City Hyundai responded on 07/31/2017

Thank you for choosing Car City Express Lane.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Connie G. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank You!"
Curtis Townsend and Carroll Cathy are a pleasure to work with and they both went above and beyond in getting my car serviced while providing necessary transportation for me.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/26/2017 06:47 PM
Alfred L B., Service Manager at Car City Hyundai responded on 07/27/2017

Thank you for choosing us to service your new Sante Fe.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Nancy S. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and friendly"
Yes
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/20/2017
Service Type: Maintenance
Review Created: 07/25/2017 01:40 PM
Alfred L B., Service Manager at Car City Hyundai responded on 07/25/2017

Thank you for choosing Car City Express lane to service your Sante Fe.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Verified Customer on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service. Customer Care. Speed."
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/22/2017 11:39 AM
Alfred L B., Service Manager at Car City Hyundai responded on 07/24/2017

Thank you for choosing Car City Express Lane to service your Sonata.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Heather R. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Heather R."
Excellent customer service.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/20/2017 07:46 PM
Alfred L B., Service Manager at Car City Hyundai responded on 07/21/2017

Thank you so much for choosing Car City Express Lane to service your Sante Fe.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Bruce B. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"my best dealership"
All the employees, from the time you walk in to the cashier great job all.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 11:41 AM
Alfred L B., Service Manager at Car City Hyundai responded on 07/20/2017

Thank you for coming all the way from Gallatin to let us service your Sante Fe.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Mark A. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superior customer service"
Customer service here is top notch. The entire Car City team is very accommodating and knowledgeable.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/19/2017 07:32 AM
Alfred L B., Service Manager at Car City Hyundai responded on 07/19/2017

Thank you for being a valued customer and for the nice comments! 

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Steven E. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly "
Good
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/10/2017 04:25 PM
Alfred L B., Service Manager at Car City Hyundai responded on 07/11/2017

Thank you.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Kim T. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
excellent as always
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/08/2017 09:50 AM
Alfred L B., Service Manager at Car City Hyundai responded on 07/10/2017

Thank you.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Verified Customer on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
The staff was courteous and service happened within the time promised
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/08/2017 05:30 AM
Alfred L B., Service Manager at Car City Hyundai responded on 07/10/2017

Thank you for choosing Car City service.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Lawhon 1. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car City is Number 1"
I have bought 2 Hyundais from Car City and several other brands.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/03/2017
Service Type: Repair
Review Created: 07/06/2017 05:20 AM
Alfred L B., Service Manager at Car City Hyundai responded on 07/06/2017

Thank you for being a loyal car City customer.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Rebecca M. on 07/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you for your honesty and good service."
I can trust that they will do what they say they are doing and that they follow the highest standards of caring for the customer and their cars.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 06/28/2017
Service Type: Maintenance
Review Created: 07/03/2017 08:40 PM
Alfred L B., Service Manager at Car City Hyundai responded on 07/05/2017

Thank you for choosing Car City Express Lane.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Susan F. on 07/01/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Ok..."
...
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 07/01/2017 06:50 PM
Alfred L B., Service Manager at Car City Hyundai responded on 07/03/2017

I am sorry this happened , proper procedure was not followed by our service advisor, you are correct the part should have been available at the time of your appointment.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Jeanne S. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to do business!"
Management and staff know how to treat customers from the time you drive on the lot until you leave!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 06/27/2017 11:22 AM
Alfred L B., Service Manager at Car City Hyundai responded on 06/27/2017

Thank you !

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Displaying Review 1 - 20 of 172 in total