Car Town Hyundai USA


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

289 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
97% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Verified Customer on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Yes I would
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/23/2017 06:56 PM
Ellen B. on 09/22/2017
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"Great service and service people"
Explained everything about what I needed, what it would cost and how it long would take. Very professional, low key and no hard selling
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 11:51 AM
Gwendolynn R. at Car Town Hyundai USA responded on 09/22/2017

Thank you for your feedback! We appreciate your business!

Heather F. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service is their high priority"
Car Town worked me into their schedule and ensured that my car was serviced quickly. I have been going to them for my car's service needs for a little over 2 years, and even though I no longer live in San Angelo, I still went back, just because I know they will treat me right and I can trust them with my service needs. I have had a problem with my car after a service issue before, and they were courteous and helpful in getting the issue resolved. The staff have always been kind and helpful to ensure a great customer experience.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 03:51 AM
Gwendolynn R. at Car Town Hyundai USA responded on 09/22/2017

Thank you so much for your kind words!  It is always our #1 goal to ensure the inconvenience of getting any kind of service done on your vehicle is as painless as possible.  We appreciate your continued business and look forward to may years to come.

James S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and quick."
This is five star service.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 11:34 AM
Gwendolynn R. at Car Town Hyundai USA responded on 09/18/2017

Thank you for your feed back!  We appreciate your business!

Terri H. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service Department "
Car Town Hyundai is awesome!!
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 04:38 PM
Gwendolynn R. at Car Town Hyundai USA responded on 09/13/2017

Thank you for your feedback!  We appreciate your business!

Verified Customer on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
First time on that service, friendly and quick
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 02:09 PM
Gwendolynn R. at Car Town Hyundai USA responded on 09/12/2017

Thank you for your feedback!  We appreciate your business!

Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Good Place to Buy a Car"
Customer Service is A-One and treating client-buyers, such as myself, with RESPECT got my full attention.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/05/2017 01:42 PM
Gwendolynn R. at Car Town Hyundai USA responded on 09/05/2017

Thank you for your feedback!  We appreciate your business!!

Verified Customer on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Great experience - super waiting room.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/01/2017 02:25 PM
Gwendolynn R. at Car Town Hyundai USA responded on 09/01/2017

Thank you for your feedback!!!  We appreciate your business!!!  Welcome to Texas!

Verified Customer on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly service"
The last few times that I've been in for scheduled service have been handled promptly. Thank you!
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/01/2017 11:52 AM
Gwendolynn R. at Car Town Hyundai USA responded on 09/01/2017

Thank you for your feed back!We appreciate your business!

Thomas W. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely, as promised, and repaired the first time you had my car..... A+"
Great Job,
Thank you
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 08/30/2017 02:34 PM
Gwendolynn R. at Car Town Hyundai USA responded on 08/30/2017

Thank you for your feed back!  We appreciate your business!

Orlando V. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best customer service all around."
Not only did our salesman provide us with all that we were looking for the service dept. is just great all around no matter what dept you are in.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 08/30/2017 02:16 PM
Gwendolynn R. at Car Town Hyundai USA responded on 08/30/2017

Thank you for your feed back!  We appreciate your business!

Pamela H. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Welcoming attitudes from all the employees, excellent service and efficient manner of doing business"
Welcoming attitudes from all the employees, excellent service performed in an efficient manner
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/24/2017 11:28 AM
Gwendolynn R. at Car Town Hyundai USA responded on 08/28/2017

Thank you for your feedback!  We appreciate your business!

Verified Customer on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/20/2017 07:42 PM
Gwendolynn R. at Car Town Hyundai USA responded on 08/28/2017

Thank You for your feedback! We apreciate your business!

Antonio F. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tony's sonata"
All the people in the service department
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 01:51 PM
Gwendolynn R. at Car Town Hyundai USA responded on 08/28/2017

Thank You for your feedback! We apreciate your business!

Luther B. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees are always friendly and courteous"
Service department personnel ,especially your service writer, are quick to greet you and get the job done in a timely manner
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/12/2017 06:45 AM
Gwendolynn R. at Car Town Hyundai USA responded on 08/14/2017

Thank you for your feed back!  We greatly appreciate your business!

Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"August 2017 Service "
Loved it, Qwen is the best!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 11:06 AM
Gwendolynn R. at Car Town Hyundai USA responded on 08/11/2017

Thank you for your feed back!  You are appreciated!!

Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great customer service
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/08/2017 12:25 PM
Gwendolynn R. at Car Town Hyundai USA responded on 08/08/2017

Thank you for your feed back!  We appreciate your business! 

Henry D. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everyone smiles and gets busy and makes sure I am in waiting area-they do a great job"
everyone smiles and gets busy and makes sure I am in waiting area-the do a great job
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 08/07/2017 11:04 AM
Gwendolynn R. at Car Town Hyundai USA responded on 08/07/2017

Thank you for your feed back!  We greatly appreciate your loyal business!

Julia T. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"When ever I have a problem"
Have no problem coming in to look at my car, they are never too busy to look at it.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/07/2017 06:39 AM
Gwendolynn R. at Car Town Hyundai USA responded on 08/07/2017

Thank you for your feedback!!!!  We truly appreciate you and your business!  Thanks for stopping by!

JERRY G. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Auto Service."
The service manager, Gwen.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/03/2017 04:00 PM
Gwendolynn R. at Car Town Hyundai USA responded on 08/03/2017

Thank you for your feed back!  We truly appreciate you and your loyal business!

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