ReScore Reviews™ (2)

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97% Would Recommend
Latest Review 15 days ago
Dean S. on 08/04/2017
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"I was broke down and stranded"
I could have been taken ,but instead was treated as family.
I had a suspension issue which made my car undrivable. being from out of town I was referred to this place by a friend. he had been happy using them for years.
I needed to drop my car off on a Sunday night by using their key drop. I had no appointment or conversation with them, only a note in the key envelope. They had no idea that I was going to be there ahead of time. However the next day they contacted my with a diagnosis and asked and I ok'd parts being ordered. The owner frank was so gracious that he offered to find me the motel room. What he found for me was very reasonable and ended up being quite nice. He not only called and booked for me, he also personally drove me to and from the motel . That was the most impressive service I have ever encountered.
Being from out of town I doubt if I will ever get the chance to use them again, but I would not hesitate to encourage anyone else to call and do business with them.
Service Date: 07/31/2017
Review Created: 08/04/2017 08:15 PM
Laurance A. on 07/31/2017
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Laurance said he has a high performing vehicle. This is the only business he trusts with it. They are great.
Vehicle: Porsche 911
Category: Service
Service Date: 06/29/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Shantia, B. on 07/30/2017
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Shantia said the service was great.
Vehicle: BMW X3
Category: Service
Service Date: 07/28/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Matt S. on 07/25/2017
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Matt said this business did pretty well. They gave him an honest answer and they fixed the problems in a timely manner.
Vehicle: Volvo XC90
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Chuck V. on 07/19/2017
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"Fixed correctly, did exactly what they promised"
Took my truck in with a number of issues. They fixed everything perfectly, were more than fair and very professional :)
Vehicle: Ford Pickup
Service Date: 07/18/2017
Review Created: 07/19/2017 05:09 AM
Norman S. on 07/19/2017
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Norman said they did a good job.
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Dennis H. on 07/17/2017
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"New Spark Plugs & Coils"
Got an emissions warning. Frans said I needed new plugs and coils. In & out - great job.
Vehicle: BMW M6
Service Date: 06/22/2017
Review Created: 07/17/2017 11:14 PM
Stacy H. on 07/13/2017
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Stacy said this business has great service. He said Russ was very friendly and he's a great guy. He said he is comfortable there.
Vehicle: BMW 3 Series
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Tye S. on 07/12/2017
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"OIl change"
I came in for my oil change, as the Guy was finishing up the job , the car showed the battery was low.
I was given the option of replacing it , and explained why it was important to put the new one in. I love this type of service!
Vehicle: BMW 328i
Service Date: 07/11/2017
Review Created: 07/12/2017 04:07 AM
Saran G. on 07/11/2017
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"Great work done and quick "
Awesome place
Vehicle: Volkswagen New Beetle
Service Date: 07/11/2017
Review Created: 07/11/2017 08:13 PM
Gene H. on 07/11/2017
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Gene said everything goes so well at this business. They have a good staff and he is more than pleased.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Garrett S. on 06/27/2017
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Garret said Frank, the owner, is a good person. He drove him from and to his home while the staff was servicing his vehicle.
Vehicle: Volvo C30
Category: Service
Service Date: 06/23/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Renee B. on 06/23/2017
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Renee said this business provides good service and she is happy with them. They are friendly and they have good prices.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 06/22/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Alex S. on 06/20/2017
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Alex said they were helpful and trustworthy.
Vehicle: Volkswagen Rabbit
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Dennis H. on 06/19/2017
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"Carnovale Review"
Frank and Chris did a great job on my recently purchased M6. Really appreciate their good guidence.
Vehicle: BMW M6
Service Date: 06/16/2017
Review Created: 06/19/2017 02:35 PM
Adel N. ReScore Review on 06/27/2017
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Original
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Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
Adel said he has not heard from the facility. They replaced a part that cost him $600 and it did not fix the problem. He is going back and will not recommend them until they fix the problem.
Vehicle: Lexus SC 400
Category: Service
Service Date: 06/12/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.

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Adel said the problem with the vehicle was not resolved. He plans to come back soon for a resolution.
Vehicle: Lexus SC 400
Category: Service
Service Date: 06/12/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Frank C., Owner at Carnovale Car Care responded on 06/19/2017

Hello Mr. Naser, I'm sorry to hear theres another issue with your vehicle. Bring it in at your convenience and I will have my guys check it out for you ASAP. 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax
Frank C., Owner at Carnovale Car Care responded on 06/28/2017

Hello again Mr. Naser, we have aviablity this week as we told you on the phone. Just come by and we will check your vehicle out right away! Have a great day, see you soon. 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax
Jerry B. on 06/15/2017
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Jerry said this business was quick and they fixed his vehicle.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/01/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Lorene B. on 06/14/2017
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Lorene said this business did a fine job, but she is not sure if the timing is correct. She may take the vehicle back to them.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Frank C., Owner at Carnovale Car Care responded on 06/16/2017

Hey Lorene, Hope all is well. I checked your work order and we didn't replace or adjust any timing issues. We replaced your battery, spark plugs, air filter, and the tires you brought us. If your having a timing issue swing on by and lets check it out so it doesn't cause a larger issue down the road! 
Thanks 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax
Erica D. on 06/09/2017
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Erica said they were pleasant to work with and they did a good job.
Vehicle: Infiniti G37
Category: Service
Service Date: 06/08/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Alice C. on 06/05/2017
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"Best Place in Town for Auto maintenance."
The quality and professionalism of the care and most of all Frank and the great coffee!!
Vehicle: Honda Civic
Service Date: 06/02/2017
Review Created: 06/05/2017 10:06 AM
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