Carson Valley Import Auto


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

60 Reviews

100% Would Recommend
Latest Review 24 days ago
Gary W. on 08/31/2017
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Gary said this business provided good service at a fair price. It was great service. They were accommodating and they got them in and out the door quickly.
Vehicle: BMW 5 Series
Category: Service
Service Date: 08/28/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Ron R. on 08/25/2017
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Ron said they were excellent and they worked on diesel vehicles. They were very nice and he thanked them for their work.
Vehicle: Mercedes-Benz 300SD
Category: Service
Service Date: 08/17/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Todd M. on 08/23/2017
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Todd said they have good service, good customer service, and a good response.
Vehicle: Audi Q5
Category: Service
Service Date: 08/17/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Ray T. on 08/08/2017
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"VW Service"
Excellent service. Has done a great job on all of my VWs. Very fair pricing.
Vehicle: Volkswagen Passat
Service Date: 08/07/2017
Review Created: 08/08/2017 08:44 PM
Don S. on 08/08/2017
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Don said they always do a good job here. He was talking about getting a brake job done. Larry called him back and told him they had already done that brake job for him. Most facilities wouldn't have told him and would have charged him again. He thanked them for a job well done.
Vehicle: Audi A6
Category: Service
Service Date: 08/02/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Steve K. on 07/25/2017
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"Dealer couldn't get it done. Local shop works it's Magic "
Took our 2014 S6 into the dealer for some recall work. It also had a Check Engine light on so we figured we'd have the dealer check it out while it was there. $600 and a week later, the problem was not fixed and their next exploratory strategy was going to cost us $2700 with no guarantee of the problem being fixed. We decided $600 was enough exploring for us. We took it to our favorite local shop, Carson Valley Import Auto.

2 days and $1700 later the problem was solved. Larry's a Wizard!
Vehicle: Audi S6
Service Date: 07/13/2017
Review Created: 07/25/2017 11:56 AM
John F. on 07/25/2017
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John said this business provided good service.
Vehicle: Audi Q5
Category: Service
Service Date: 07/21/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Kathleen L. on 07/23/2017
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Kathleen said this business is great. They are responsible, timely, reasonably priced, and do good work.
Vehicle: Volkswagen Beetle
Category: Service
Service Date: 07/13/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
ROLAND W. on 07/22/2017
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"close by"
friendly people, and I feel they are competent.
Vehicle: BMW X5
Service Date: 06/29/2017
Review Created: 07/22/2017 09:19 PM
Jane Z. on 07/22/2017
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Spoke with Muriel. She said the business is very efficient and thorough. They explained everything and they had a good price.
Vehicle: Mercedes-Benz C280
Category: Service
Service Date: 07/21/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Cindy J. on 07/21/2017
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Cindy said this business is excellent.
Vehicle: BMW X3
Category: Service
Service Date: 06/29/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Rene H. on 07/16/2017
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"Awesome service. Quick and accurate diagnosing of my oil leak of 2008 VW GTI"
This was my 3rd mechanic for my oil leak and they were able to fix it quickly and correctly. Should have taken my car here first. They gained a new customer for my other Audi.
Vehicle: Volkswagen GTI
Service Date: 07/14/2017
Review Created: 07/16/2017 12:21 PM
Dawn E. on 07/10/2017
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"Summer oil change for Rover"
As always, Larry and Greg accommodated me for my Range Rover Sport needs. I drive aggressively and I'm pretty tough on the Rover including frequent jaunts to Tahoe and So Cal so the mountain roads or Hwy 395 exceeding the speed limit, the guys really give the SUV what it needs to continually perform.
Vehicle: Land Rover Range Rover Sport
Service Date: 07/07/2017
Review Created: 07/10/2017 08:38 PM
Jill P. on 07/08/2017
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"Very honest"
The mechanics gave me a fair estimate of my parts and labor costs, and my final cost was exactly what they had estated. Very pleased !
Vehicle: BMW 335i
Service Date: 06/29/2017
Review Created: 07/08/2017 05:15 PM
Steve K. on 06/26/2017
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"Knowledgeable and convenient."
We just moved to Gardnerville and were concerned about the fact that the closest Audi dealer is in Reno. Which means one will consume the best part of a day if service is needed on our S-6. I was totally excited to find a shop here in Gardnerville. I took a chance and gave them a call when or car needed brakes. Larry was very knowledgeable and gave me a quote over the phone. We took the car in two days later after the parts arrived and the service was performed to perfection on budget and on time. Very pleased and happy to have a local shop to keep our Audi in tip top shape.
Vehicle: Audi S6
Service Date: 06/22/2017
Review Created: 06/26/2017 10:44 AM
Lars T. on 06/20/2017
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"Wonderful!"
Excellent service! Highly recommended.
Vehicle: Volvo V70
Service Date: 06/16/2017
Review Created: 06/20/2017 01:11 PM
Pete H. on 06/20/2017
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"Pinkeee"
understands my vehicle - does not talk over my head
Vehicle: Nissan Murano
Service Date: 06/16/2017
Review Created: 06/20/2017 07:37 AM
DEBRA N. on 05/30/2017
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"Great job. Repair done quickly."
This shop I highly recommend anyone with a German car. They know their cars and what needs to be done. They communicate if they are busy and if need time to look at the car. They do a great job in repairing our car.
Vehicle: BMW 328i
Service Date: 05/18/2017
Review Created: 05/30/2017 09:48 AM
Daniel N. on 05/26/2017
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Daniel said he has confidence in this business because they know what they are doing and no other facility compares to them. He is happy they are in his area.
Vehicle: Subaru Outback
Category: Service
Service Date: 05/22/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Derek L. on 05/17/2017
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"2013 BMW X5"
The owner and his staff are very knowledgeable and this makes us fell very comfortable when we take our car in for service.
Vehicle: BMW X5
Service Date: 05/15/2017
Review Created: 05/17/2017 09:19 AM
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