Cascade Collision Repair - Lehi


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

706 Reviews

98% Would Recommend
Latest Review 23 days ago
Judy B. on 01/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Storry. He said this business did a good job on his vehicle and completed the repairs pretty quickly. He heard about this business by doing an online search.
Category: Collision
Service Date: 11/30/2016
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
Marissa A. on 01/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marissa said this business constantly kept her updated. They estimated the repair would take 2 weeks but they were able to get her vehicle back to her in 4 days.
Category: Collision
Service Date: 12/23/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Tammy L. on 01/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tammy said the staff at this facility did a very good job. They did the work quickly and they were very professional.
Category: Collision
Service Date: 12/15/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Jeff J. on 01/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Lacy. She said they did a really good job with her vehicle. She found this business online through a Google search.
Category: Collision
Service Date: 12/22/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Robert F. on 01/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the business did everything they said they would.
Category: Collision
Service Date: 12/14/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Jeen B. on 12/16/2016
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Disappointed"
I used to like them up until I brought my car for a much lesser damage than the previous car I brought to them but it’s been going on a month and 3 weeks now I still don’t have my car. I am sooo disappointed and when I get my car back I hope I will not see Cascade again! When the car was done, their staff broke my keys. So they had to take it to MBenz to order a new set of keys so they can program everything with my car with the new set of keys. I already went over the limit for my rental car that my insurance provided ended up paying $500. When you talk to them tho’ it sounds like it is my fault that I don’t have my car yet! Seriously~ you need a competent workers!
Review Created: 12/16/2016 02:50 PM
Joseph S. on 12/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Merna. She said this business was easy. They were professional and really nice. The facility was very nice and clean. They know how to treat people.
Category: Collision
Service Date: 11/02/2016
Review Created: 12/03/2016
This review was collected via phone interview by Customer Research Inc.
Karl M. on 12/03/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Karl said it was a good job, well done and the staff was great. It took 10 days longer than expected because of a parts delay.
Category: Collision
Service Date: 11/07/2016
Review Created: 12/03/2016
This review was collected via phone interview by Customer Research Inc.
Ryan R. on 12/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said the business did everything they were supposed to and they did it well.
Category: Collision
Service Date: 11/22/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Heather H. on 12/02/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Heather said the communication was not great because she had to be the one to contact them, even though they told her they would contact her. When she picked her vehicle up, not everything was done. A sensor broke while they were fixing her vehicle, so she will be taking her vehicle back to them when the new part comes in.
Category: Collision
Service Date: 11/17/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Terri S. on 12/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Terri said the business was fast and affordable.
Category: Collision
Service Date: 11/16/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Steven T. on 12/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said everything went smoothly with the business and they were fast.
Category: Collision
Service Date: 11/07/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Cori L. on 12/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cori said the vehicle looks good. They told her the vehicle would be ready in two days but it took over a week due to ordering parts.
Category: Collision
Service Date: 11/22/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Teresa D. on 11/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Teresa said the customer service at this business was fabulous. They kept in contact with her and the work was excellent. The vehicle was delayed by five days. They made sure to call her and let her know about the part they were waiting for.
Category: Collision
Service Date: 11/04/2016
Review Created: 11/13/2016
This review was collected via phone interview by Customer Research Inc.
Reeta L. on 11/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Reeta said this business has always done a good job.
Category: Collision
Service Date: 10/26/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
Konor B. on 11/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Konor said the business was very helpful and knowledgeable. He found the business online.
Category: Collision
Service Date: 10/27/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
Ashley R. on 11/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ashley said they got her vehicle in as soon as they could and it was done quickly. They washed her vehicle and called her after she took it off the lot. Michelle was great and they served tea and coffee. She found this business on the internet.
Category: Collision
Service Date: 11/02/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
Jose I. on 11/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jose said he was very pleased with the work this business did on his vehicle. It looks better than when he took it in. The staff was nice and it is the best place to do business. There was no paint work performed.
Category: Collision
Service Date: 10/18/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Jacqueline J. on 11/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jacqueline said the business always updated her with the status of her vehicle and kept her informed.
Category: Collision
Service Date: 10/20/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Donavan R. on 11/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Donavan said he has no complaints about this business or the work. He would recommend them. The manufacturer sent them the wrong part and he believes the delay was for one day.
Category: Collision
Service Date: 10/21/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 706 in total