Cascade Collision Repair - Lehi


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

753 Reviews

98% Would Recommend
Latest Review 11 days ago
Alan P. on 06/06/2016
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Alan said the employees were able to quickly provide him with a price estimate on what needed to be done and scheduled the service for him right away. They repaired his vehicle quickly and called when they were finished. They cleaned the interior and exterior of his vehicle extremely well.
Category: Collision
Service Date: 05/07/2016
Review Created: 06/06/2016
This review was collected via phone interview by Customer Research Inc.
Jacob B. on 06/03/2016
Overall Rating 1/5rating 1rating 1rating 1rating 1
Jacob said he was not satisfied with the work performed to his vehicle. He had to take his vehicle to another business for repairs. The work took an additional three days because someone scuffed up the paint job. He has spoken with the owner of this business, Brian, as well as the insurance company.
Category: Collision
Service Date: 04/11/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Gary T. on 06/03/2016
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Gary said the service was good but it took longer than expected because the technician lost the keys to his vehicle. It took an additional week due to the fact they had to have keys made. He was disappointed because they did not clean his vehicle. He was told since they did not do any interior work, which is why they did not clean the inside.
Category: Collision
Service Date: 03/23/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Seth L. on 06/03/2016
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Seth said they were really helpful. They got the job done quickly and they explained everything. There was one thing that threw him off but was no big deal. One of the headlights had to be replaced and the stock ones were black and they put in white. So now it is asymmetrical.
Category: Collision
Service Date: 04/18/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Rita C. on 06/03/2016
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Rita said this business was very friendly. They gave her confidence that they would do a good job and sympathetic to her stress about the situation. They were very patron friendly. They told her the vehicle would be done in 10 to 12 days but it took 15 days total. They did a good job and she preferred they do a good job rather than rush the work to meet a timeline. She had no expectations about the appearance of the facility but it was clean. Her insurance company referred her to this business for a previous accident so she chose to drive directly to them when this vehicle was involved in an accident. What she appreciated the most was the self confidence shown by the people performing the work and relaying information to her. They relayed they received all original parts for her vehicle quickly and were able to complete repairs as fast as they could. This left her feeling that everything was as it should be.
Category: Collision
Service Date: 04/08/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Matthew N. on 06/02/2016
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Matthew said there were a little bit of problems with this business. There was a misunderstanding and there was miscommunication. There was no paint work performed. His father-in-law recommended this facility.
Category: Collision
Service Date: 03/25/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
David P. on 06/02/2016
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David said the business did a great job and he is very happy with their service.
Category: Collision
Service Date: 03/24/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Rob F. on 06/02/2016
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Rob said this business is awesome.
Category: Collision
Service Date: 04/06/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Adam O. on 06/02/2016
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Adam said the work performed was great.
Category: Collision
Service Date: 03/31/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Leland D. on 06/02/2016
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Leland said he was satisfied with the work performed by the business.
Category: Collision
Service Date: 03/30/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Chris N. on 06/02/2016
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Chris said this was a very good experience.
Category: Collision
Service Date: 03/24/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
Angela W. on 05/04/2016
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Angela said this business did a good job.
Category: Collision
Service Date: 03/10/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
Ashlee A. on 05/04/2016
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Ashlee said she was happy with work the business provides because it was good. She had a good customer experience. The secretary and the estimators were all very sweet and accommodating, considering she had so many children with her.
Category: Collision
Service Date: 03/15/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
Katherine R. on 05/04/2016
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Katherine said the business was really nice and they honored her request.
Category: Collision
Service Date: 03/18/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
Mason B. on 05/04/2016
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Mason said the business provided good and quick customer service. No paint work was performed.
Category: Collision
Service Date: 03/22/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
Cal H. on 05/04/2016
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Cal said this business did a perfect job and they got it done on time.
Category: Collision
Service Date: 04/14/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
Scott C. on 05/04/2016
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Scott said this business did a good job and they communicated very well.
Category: Collision
Service Date: 03/17/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
Eliza T. on 05/04/2016
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Eliza said there are a few scratches in the paint work that were not there before the repairs were performed. She has not gotten a chance to talk to the business about her concerns.
Category: Collision
Service Date: 03/28/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
Sean F. on 05/03/2016
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Sean said the business did a great job, explained everything and very was very thorough. His vehicle wasn't ready when promised due to a part delay. He does not recall how late it was.
Category: Collision
Service Date: 02/29/2016
Review Created: 05/03/2016
This review was collected via phone interview by Customer Research Inc.
Chad R. on 05/03/2016
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Chad said he had a great experience at the business and has been using them for awhile.
Category: Collision
Service Date: 02/29/2016
Review Created: 05/03/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 161 - 180 of 753 in total