Cascade Collision Repair is a full service Auto Body and Paint Shop is located in Provo Utah.Cascade Collision Repair is a full service Auto Body and Paint Shop is located in Provo Utah.
Jessica said they were lacking in keeping her informed during the repair. She had been told she would get either phone updates or text messages but there was no information given during the repair. On the date the vehicle had been promised, she turned in her rental vehicle expecting to pick up her vehicle but it had not been told to her there was a problem with a part and the promise time had been changed. The vehicle was complete three days later than had been promised for the reason mentioned. They were not courteous as there was poor customer service provided by the facility and no updates on the repair. She would not recommend the business because the vehicle had to be returned due to it having electrical problems. The wiring had not been hooked back up correctly.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
