Review for Cascade Collision Repair - Lehi
Kevin G. on 07/08/2014
Kevin said this business did pretty good. He had one issue with his window rolling up and down that they overlooked. He wants to take it back for them to fix it, but he is busy. They were great to work with. After they fixed his vehicle, he took it to the facility that tints windows. He could not use his windows for 5 days. After that he rolled his window down and it scratched the tint. He said this made him upset but he knows this was not on purpose because they did the best job they could. The body work was not lined up perfect, the body, door and fender could have been lined up better. The paint work was pretty good and he had no complaints about it. He was not given a promise date. They telephoned him to say it was ready and when he went to pick it up, it was not. They told him they needed one more day, which was fine by him. He enjoyed working with them, he would go back to them and he would definitely recommend them to others. He cannot expect perfection from them but when they washed his vehicle, they stopped short of the roof. He really enjoyed working with Manny, an employee. He liked the staff in the office. He said he was happy with their service. They seemed organized and they looked like they knew what they were doing.
Service Date: 06/04/2014
Review Created: 07/08/2014
This review was collected via phone interview by Customer Research Inc.