Cascade Collision Repair - Orem


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

794 Reviews

99% Would Recommend
Latest Review 13 days ago
Thomas M. on 07/12/2011
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Thomas said this business is a good place.
Category: Collision
Service Date: 06/28/2011
Review Created: 07/12/2011
This review was collected via phone interview by Customer Research Inc.
Jeffery P. on 07/12/2011
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Spoke with Wendy. She mentioned the business gave them 3 different times the vehicle would be ready in the end the vehicle was delayed almost a week overall. However, she doesn't recall the reason for the delay. The business did offer them a rental vehicle, but she needed her vehicle because she had to leave town. Wendy would recommend the business, but would advise to consider the vehicle may be delayed.
Category: Collision
Service Date: 07/08/2011
Review Created: 07/12/2011
This review was collected via phone interview by Customer Research Inc.
Jared S. on 07/12/2011
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Spoke with Tammy. She said it was a good job.
Category: Collision
Service Date: 07/06/2011
Review Created: 07/12/2011
This review was collected via phone interview by Customer Research Inc.
Robert H. on 07/02/2011
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Robert said he appreciated everything this business has done for him and he will always use them from now on.
Category: Collision
Service Date: 06/08/2011
Review Created: 07/02/2011
This review was collected via phone interview by Customer Research Inc.
Ben C. on 06/30/2011
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Ben said he is 100 percent satisfied with the quality of the repair as well as the courtesy and professionalism of the personnel.
Category: Collision
Service Date: 06/16/2011
Review Created: 06/30/2011
This review was collected via phone interview by Customer Research Inc.
Matt M. on 06/29/2011
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Matt said he would rate his overall experience as a 4 because of the situation. He said the situation was he was in an accident and did not elaborate more.
Category: Collision
Service Date: 06/15/2011
Review Created: 06/29/2011
This review was collected via phone interview by Customer Research Inc.
Jennifer L. on 06/29/2011
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Jennifer said the personnel were very helpful and friendly and they explained everything so she understood it. She added that this was a good experience.
Category: Collision
Service Date: 06/16/2011
Review Created: 06/29/2011
This review was collected via phone interview by Customer Research Inc.
Craig N. on 06/29/2011
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Craig said he had just been driving his vehicle and it was awesome. Ken Garff Audi referred him, and this business did a great job.
Category: Collision
Service Date: 06/16/2011
Review Created: 06/29/2011
This review was collected via phone interview by Customer Research Inc.
Samantha W. on 06/29/2011
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Samantha said her vehicle was 2 days late because this business found additional damage.
Category: Collision
Service Date: 06/09/2011
Review Created: 06/29/2011
This review was collected via phone interview by Customer Research Inc.
Bill P. on 06/27/2011
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Bill said the repair experience was perfect. He added if it was possible he would give the experience a 6.5 rating. In addition, he shared the paint work matches perfectly. Also Bill said his wife stated the vehicle was spotless when it was picked up.
Category: Collision
Service Date: 06/15/2011
Review Created: 06/27/2011
This review was collected via phone interview by Customer Research Inc.
Ryan O. on 06/17/2011
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Spoke with Kendra. Kendra said that she heard about this business on the internet.
Category: Collision
Service Date: 06/10/2011
Review Created: 06/17/2011
This review was collected via phone interview by Customer Research Inc.
Lisa H. on 06/17/2011
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Lisa said it took a couple of weeks longer than the promised set date because the parts came in late.
Category: Collision
Service Date: 06/09/2011
Review Created: 06/17/2011
This review was collected via phone interview by Customer Research Inc.
Vicki L. on 06/17/2011
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Vicki said what she liked the most about her experience with this business were the personnel. She stated the appearance of the place of business was very nice.
Category: Collision
Service Date: 06/09/2011
Review Created: 06/17/2011
This review was collected via phone interview by Customer Research Inc.
Brandon H. on 06/16/2011
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Brandon said he appreciates the hard work and he would like to thank this business.
Category: Collision
Service Date: 06/10/2011
Review Created: 06/16/2011
This review was collected via phone interview by Customer Research Inc.
Salvador M. on 06/10/2011
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Spoke with Christopher. He said everything turned out great.
Category: Collision
Service Date: 06/03/2011
Review Created: 06/10/2011
This review was collected via phone interview by Customer Research Inc.
Nathan M. on 06/10/2011
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Nathan said his vehicle was a couple days later than promised because they had a lot of other work to do. He did not specify on how late it was. He mentioned it wasn't a problem for him because they paid for the rental vehicle for the extra days.
Category: Collision
Service Date: 06/03/2011
Review Created: 06/10/2011
This review was collected via phone interview by Customer Research Inc.
Carrie B. on 06/06/2011
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Carrie said it ended up taking about a week longer to get her vehicle back because they did not have some of the necessary parts at the time.
Category: Collision
Service Date: 05/27/2011
Review Created: 06/06/2011
This review was collected via phone interview by Customer Research Inc.
Roy S. on 06/01/2011
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Roy said that this business is fantastic, his vehicle was ready early and the people are great.
Category: Collision
Service Date: 05/27/2011
Review Created: 06/01/2011
This review was collected via phone interview by Customer Research Inc.
Jason D. on 06/01/2011
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Jason said it was a little late due to finding added damage. It ended up being 1 more day to get his vehicle back. However, he's still satisfied.
Category: Collision
Service Date: 05/25/2011
Review Created: 06/01/2011
This review was collected via phone interview by Customer Research Inc.
Nicholas B. on 06/01/2011
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Nicholas said when they power washed his vehicle they washed off some of the paint in other areas of his vehicle that wasn't repaired. His vehicle is older. Some of the paint peeled off. He wasn't happy with that. He was pleased with the paint work they did on his vehicle during the repair work.
Category: Collision
Service Date: 05/27/2011
Review Created: 06/01/2011
This review was collected via phone interview by Customer Research Inc.
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