Cascade Collision Repair - Orem


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

808 Reviews

99% Would Recommend
Latest Review 1 day ago
Jennifer L. on 06/29/2011
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Jennifer said the personnel were very helpful and friendly and they explained everything so she understood it. She added that this was a good experience.
Category: Collision
Service Date: 06/16/2011
Review Created: 06/29/2011
This review was collected via phone interview by Customer Research Inc.
Craig N. on 06/29/2011
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Craig said he had just been driving his vehicle and it was awesome. Ken Garff Audi referred him, and this business did a great job.
Category: Collision
Service Date: 06/16/2011
Review Created: 06/29/2011
This review was collected via phone interview by Customer Research Inc.
Samantha W. on 06/29/2011
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Samantha said her vehicle was 2 days late because this business found additional damage.
Category: Collision
Service Date: 06/09/2011
Review Created: 06/29/2011
This review was collected via phone interview by Customer Research Inc.
Bill P. on 06/27/2011
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Bill said the repair experience was perfect. He added if it was possible he would give the experience a 6.5 rating. In addition, he shared the paint work matches perfectly. Also Bill said his wife stated the vehicle was spotless when it was picked up.
Category: Collision
Service Date: 06/15/2011
Review Created: 06/27/2011
This review was collected via phone interview by Customer Research Inc.
Ryan O. on 06/17/2011
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Spoke with Kendra. Kendra said that she heard about this business on the internet.
Category: Collision
Service Date: 06/10/2011
Review Created: 06/17/2011
This review was collected via phone interview by Customer Research Inc.
Lisa H. on 06/17/2011
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Lisa said it took a couple of weeks longer than the promised set date because the parts came in late.
Category: Collision
Service Date: 06/09/2011
Review Created: 06/17/2011
This review was collected via phone interview by Customer Research Inc.
Vicki L. on 06/17/2011
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Vicki said what she liked the most about her experience with this business were the personnel. She stated the appearance of the place of business was very nice.
Category: Collision
Service Date: 06/09/2011
Review Created: 06/17/2011
This review was collected via phone interview by Customer Research Inc.
Brandon H. on 06/16/2011
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Brandon said he appreciates the hard work and he would like to thank this business.
Category: Collision
Service Date: 06/10/2011
Review Created: 06/16/2011
This review was collected via phone interview by Customer Research Inc.
Salvador M. on 06/10/2011
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Spoke with Christopher. He said everything turned out great.
Category: Collision
Service Date: 06/03/2011
Review Created: 06/10/2011
This review was collected via phone interview by Customer Research Inc.
Nathan M. on 06/10/2011
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Nathan said his vehicle was a couple days later than promised because they had a lot of other work to do. He did not specify on how late it was. He mentioned it wasn't a problem for him because they paid for the rental vehicle for the extra days.
Category: Collision
Service Date: 06/03/2011
Review Created: 06/10/2011
This review was collected via phone interview by Customer Research Inc.
Carrie B. on 06/06/2011
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Carrie said it ended up taking about a week longer to get her vehicle back because they did not have some of the necessary parts at the time.
Category: Collision
Service Date: 05/27/2011
Review Created: 06/06/2011
This review was collected via phone interview by Customer Research Inc.
Roy S. on 06/01/2011
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Roy said that this business is fantastic, his vehicle was ready early and the people are great.
Category: Collision
Service Date: 05/27/2011
Review Created: 06/01/2011
This review was collected via phone interview by Customer Research Inc.
Jason D. on 06/01/2011
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Jason said it was a little late due to finding added damage. It ended up being 1 more day to get his vehicle back. However, he's still satisfied.
Category: Collision
Service Date: 05/25/2011
Review Created: 06/01/2011
This review was collected via phone interview by Customer Research Inc.
Nicholas B. on 06/01/2011
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Nicholas said when they power washed his vehicle they washed off some of the paint in other areas of his vehicle that wasn't repaired. His vehicle is older. Some of the paint peeled off. He wasn't happy with that. He was pleased with the paint work they did on his vehicle during the repair work.
Category: Collision
Service Date: 05/27/2011
Review Created: 06/01/2011
This review was collected via phone interview by Customer Research Inc.
Natalie B. on 05/31/2011
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Natalie said she was completely satisfied with the paint work performed but they did not take the paint all the way under the lip. They did not continue so there is some metal showing and since it is in the vehicle it should not get wet and rust. Her vehicle was ready 1 day earlier than promised but the only problem with that was she filled up her rental vehicle with $70 worth of gas and had to return it with $40 dollars worth of gas left in it but she was desperate for her movie playing vehicle back. The business did a really nice job, had really nice people, and did it in a speedy amount of time.
Category: Collision
Service Date: 05/26/2011
Review Created: 05/31/2011
This review was collected via phone interview by Customer Research Inc.
Dan B. on 05/28/2011
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Dan said there was paint overspray on the interior of the vehicle. The work performed on the vehicle took 1 day longer than expected because they had to clean the over spray. The interior of the vehicle was dusty when it was returned to him. When the vehicle was returned he noticed the bezel on one of the dashboard dials was damaged.
Category: Collision
Service Date: 05/18/2011
Review Created: 05/28/2011
This review was collected via phone interview by Customer Research Inc.
Adrianne A. on 05/27/2011
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Spoke with Kirk. He said this business also did a great job repainting a vehicle for him. Kirk stated his family has a shop, and for about 10 plus years they've used this business for some jobs, and they've had no complaints. He knew they did really high quality stuff, so when he had a sports car he wanted painted, and he wanted a high end job, he brought it to this business and they did a great job for the money. They're courteous, and they do great work.
Category: Collision
Service Date: 05/20/2011
Review Created: 05/27/2011
This review was collected via phone interview by Customer Research Inc.
Matthew W. on 05/26/2011
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Matthew said the business did a great job.
Category: Collision
Service Date: 05/13/2011
Review Created: 05/26/2011
This review was collected via phone interview by Customer Research Inc.
Tyson A. on 05/26/2011
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Tyson stated that the vehicle was done earlier than promised.
Category: Collision
Service Date: 05/19/2011
Review Created: 05/26/2011
This review was collected via phone interview by Customer Research Inc.
Chris W. on 05/25/2011
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Chris said on the weekend he noticed a noise coming from the fender while driving down the freeway. There could be something loose with the fender and he wants to take it back and have them check it out.
Category: Collision
Service Date: 05/09/2011
Review Created: 05/25/2011
This review was collected via phone interview by Customer Research Inc.
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