Cascade Collision Repair - Orem


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

754 Reviews

99% Would Recommend
Latest Review 13 days ago
Stephanie B. on 11/02/2016
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Stephanie said her experience was great but it did take a little bit longer then estimated. The vehicle was delayed by two or three days but she was not given a reason for the delay.
Category: Collision
Service Date: 10/13/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Camilla B. on 11/02/2016
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Camilla said her experience was excellent. Her vehicle was ready the day after they promised. She was impressed that they vacuumed her vehicle. They exceeded her expectations. The reason she needed work was the result of poor quality work at a different facility. She took her vehicle to four different businesses before deciding to use this business. The business gave the lowest estimate and her vehicle was taken care of. They provided excellent customer service and she could not be happier with the results.
Category: Collision
Service Date: 10/11/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Jamie H. on 11/02/2016
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Jamie said the service at the business was good but it was not perfect. They promised her vehicle would be finished in ten days but it took them three weeks and there was no reason provided for the delay.
Category: Collision
Service Date: 10/21/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Charles B. on 11/02/2016
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Charles said this business had very good service. They had good follow up and they did an excellent job on the work. They are a great business and the best experience he has ever had in this line of business.
Category: Collision
Service Date: 09/30/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Amy F. on 11/02/2016
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Amy said the business did what they said they would and she was treated well.
Category: Collision
Service Date: 10/01/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Kaycie D. on 11/02/2016
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Kaycie said the business was really helpful but the insurance company was awful. This business helped her deal with them as well.
Category: Collision
Service Date: 10/14/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Hillary D. on 11/02/2016
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Hillary said she had no problems at this business. She had no complaints. She was not given a promise of time.
Category: Collision
Service Date: 10/04/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Jackson B. on 11/02/2016
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Jackson said they did a really good job and they are located close to where he lives.
Category: Collision
Service Date: 10/14/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Ben B. on 10/03/2016
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Ben said Clayton communicated well. There was no paint work performed on his vehicle.
Category: Collision
Service Date: 09/22/2016
Review Created: 10/03/2016
This review was collected via phone interview by Customer Research Inc.
Bracken M. on 10/03/2016
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Bracken said the business repaired his vehicle quickly and everything looks really good. They also cleaned his vehicle for him.
Category: Collision
Service Date: 09/27/2016
Review Created: 10/03/2016
This review was collected via phone interview by Customer Research Inc.
Valerie I. on 10/03/2016
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Valerie said the repairs to her vehicle look very good. Her vehicle was delayed 1 day due to additional repairs to her tires. She did not like the fact she had to call 4 or 5 times to set up an appointment to come in.
Category: Collision
Service Date: 09/22/2016
Review Created: 10/03/2016
This review was collected via phone interview by Customer Research Inc.
Karalie M. on 10/01/2016
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Karalie said this business tore her leather seat and they are only offering to pay half the cost to repair it. They also broke the framing to her window and they have not repaired that. Her vehicle was delayed by a few extra days and she is unsure of the reason behind it. She will not recommend this business to others for reasons already stated.
Category: Collision
Service Date: 08/12/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Heather W. on 10/01/2016
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Heather said the service was good.
Category: Collision
Service Date: 09/07/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Johanna V. on 10/01/2016
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Johanna said they took care of her and called the insurance company for her. She is very busy and that was great for her and she will definitely be back if she has to.
Category: Collision
Service Date: 08/19/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Barbara D. on 10/01/2016
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Spoke with Bill. He said this business was awesome. His vehicle looks like new and the service was perfect. He has a pearl paint job on his vehicle and they matched it perfectly.
Category: Collision
Service Date: 08/16/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Hailey J. on 10/01/2016
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Hailey said this facility did a good job. She found out about them online.
Category: Collision
Service Date: 09/12/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Shauri C. on 10/01/2016
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Shauri said this business took care of what they needed to take care of. They had it done when they said it would be and for the price they said. She had no problems with it. The work was on the under part of the vehicle and paint was not relevant.
Category: Collision
Service Date: 07/29/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Andrew Y. on 10/01/2016
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Andrew said he was very satisfied with this business. His vehicle was delayed by three days because they found additional damage.
Category: Collision
Service Date: 08/22/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Donald R. on 10/01/2016
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Donald said everything provided by this business is excellent.
Category: Collision
Service Date: 08/19/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Trudy M. on 09/10/2016
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"Top notch, professional service."
Cascade Collision met or exceeded every promise they made. Their communication with us throughout the process was outstanding. Past experiences of other family members and friends match our own. Cascade is the absolute best!
Service Date: 08/15/2016
Review Created: 09/10/2016 05:57 PM
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