Cascade Collision Repair - Orem


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

769 Reviews

99% Would Recommend
Latest Review 13 days ago
Kaycie D. on 11/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kaycie said the business was really helpful but the insurance company was awful. This business helped her deal with them as well.
Category: Collision
Service Date: 10/14/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Hillary D. on 11/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hillary said she had no problems at this business. She had no complaints. She was not given a promise of time.
Category: Collision
Service Date: 10/04/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Jackson B. on 11/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jackson said they did a really good job and they are located close to where he lives.
Category: Collision
Service Date: 10/14/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Ben B. on 10/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ben said Clayton communicated well. There was no paint work performed on his vehicle.
Category: Collision
Service Date: 09/22/2016
Review Created: 10/03/2016
This review was collected via phone interview by Customer Research Inc.
Bracken M. on 10/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bracken said the business repaired his vehicle quickly and everything looks really good. They also cleaned his vehicle for him.
Category: Collision
Service Date: 09/27/2016
Review Created: 10/03/2016
This review was collected via phone interview by Customer Research Inc.
Valerie I. on 10/03/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Valerie said the repairs to her vehicle look very good. Her vehicle was delayed 1 day due to additional repairs to her tires. She did not like the fact she had to call 4 or 5 times to set up an appointment to come in.
Category: Collision
Service Date: 09/22/2016
Review Created: 10/03/2016
This review was collected via phone interview by Customer Research Inc.
Karalie M. on 10/01/2016
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Karalie said this business tore her leather seat and they are only offering to pay half the cost to repair it. They also broke the framing to her window and they have not repaired that. Her vehicle was delayed by a few extra days and she is unsure of the reason behind it. She will not recommend this business to others for reasons already stated.
Category: Collision
Service Date: 08/12/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Heather W. on 10/01/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Heather said the service was good.
Category: Collision
Service Date: 09/07/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Johanna V. on 10/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Johanna said they took care of her and called the insurance company for her. She is very busy and that was great for her and she will definitely be back if she has to.
Category: Collision
Service Date: 08/19/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Barbara D. on 10/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Bill. He said this business was awesome. His vehicle looks like new and the service was perfect. He has a pearl paint job on his vehicle and they matched it perfectly.
Category: Collision
Service Date: 08/16/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Hailey J. on 10/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hailey said this facility did a good job. She found out about them online.
Category: Collision
Service Date: 09/12/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Shauri C. on 10/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shauri said this business took care of what they needed to take care of. They had it done when they said it would be and for the price they said. She had no problems with it. The work was on the under part of the vehicle and paint was not relevant.
Category: Collision
Service Date: 07/29/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Andrew Y. on 10/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said he was very satisfied with this business. His vehicle was delayed by three days because they found additional damage.
Category: Collision
Service Date: 08/22/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Donald R. on 10/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Donald said everything provided by this business is excellent.
Category: Collision
Service Date: 08/19/2016
Review Created: 10/01/2016
This review was collected via phone interview by Customer Research Inc.
Trudy M. on 09/10/2016
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch, professional service."
Cascade Collision met or exceeded every promise they made. Their communication with us throughout the process was outstanding. Past experiences of other family members and friends match our own. Cascade is the absolute best!
Service Date: 08/15/2016
Review Created: 09/10/2016 05:57 PM
Brent R. on 09/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brent said the business did a really good job repairing his vehicle.
Category: Collision
Service Date: 08/30/2016
Review Created: 09/08/2016
This review was collected via phone interview by Customer Research Inc.
Jolene B. on 09/06/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jolene said the customer service at this business is great. The experience was amazing throughout. Jeff made this a less pain free experience and she appreciates his assistance. He was very professional.
Category: Collision
Service Date: 08/11/2016
Review Created: 09/06/2016
This review was collected via phone interview by Customer Research Inc.
Michal C. on 09/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michal said they were efficient and they kept her informed. She does not believe they performed any paint work. Her vehicle was a week late because they were waiting for a part.
Category: Collision
Service Date: 08/11/2016
Review Created: 09/01/2016
This review was collected via phone interview by Customer Research Inc.
Sarah J. on 09/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sarah said there were no problems with the business. Her vehicle was not ready on time as they had a few issues with the equipment but she did not have a problem with that. She does not recall how late it was.
Category: Collision
Service Date: 08/08/2016
Review Created: 09/01/2016
This review was collected via phone interview by Customer Research Inc.
Lydia L. on 09/01/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lydia chose not to evaluate the quality of the body work. She said this business did a good job with repairing the exterior of her vehicle. However, the dust cover became very loose near the bottom. Also her vehicle is continuing to vibrate and make noises when she's driving. Overall she said the work they did looks good, although, they did not meet her full expectations. She does not plan to take her vehicle back due to her busy work schedule, as their hours of operation do not suit her schedule.
Category: Collision
Service Date: 08/09/2016
Review Created: 09/01/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 81 - 100 of 769 in total