Cascade Collision Repair - Orem


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

792 Reviews

99% Would Recommend
Latest Review 9 days ago
Michal C. on 09/01/2016
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Michal said they were efficient and they kept her informed. She does not believe they performed any paint work. Her vehicle was a week late because they were waiting for a part.
Category: Collision
Service Date: 08/11/2016
Review Created: 09/01/2016
This review was collected via phone interview by Customer Research Inc.
Sarah J. on 09/01/2016
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Sarah said there were no problems with the business. Her vehicle was not ready on time as they had a few issues with the equipment but she did not have a problem with that. She does not recall how late it was.
Category: Collision
Service Date: 08/08/2016
Review Created: 09/01/2016
This review was collected via phone interview by Customer Research Inc.
Lydia L. on 09/01/2016
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Lydia chose not to evaluate the quality of the body work. She said this business did a good job with repairing the exterior of her vehicle. However, the dust cover became very loose near the bottom. Also her vehicle is continuing to vibrate and make noises when she's driving. Overall she said the work they did looks good, although, they did not meet her full expectations. She does not plan to take her vehicle back due to her busy work schedule, as their hours of operation do not suit her schedule.
Category: Collision
Service Date: 08/09/2016
Review Created: 09/01/2016
This review was collected via phone interview by Customer Research Inc.
Shirley J. on 09/01/2016
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Shirley said she has been very satisfied with his business, and they do a great job. She was very much satisfied with their courtesy and professionalism. She would definitely recommend them.
Category: Collision
Service Date: 08/19/2016
Review Created: 09/01/2016
This review was collected via phone interview by Customer Research Inc.
Cody H. on 09/01/2016
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Cody said he was happy with the hassle free service and the communication.
Category: Collision
Service Date: 08/10/2016
Review Created: 09/01/2016
This review was collected via phone interview by Customer Research Inc.
Mckay M. on 09/01/2016
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Mckay said he was satisfied with the work and they have good customer service.
Category: Collision
Service Date: 08/18/2016
Review Created: 09/01/2016
This review was collected via phone interview by Customer Research Inc.
Benjamin W. on 08/05/2016
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Benjamin said everything was wonderful, but he noticed one spot on the H of the Honda Logo, and brought it to their attention. They said someone would call him, and schedule a time to take care of the issue. However, no one has followed through.
Category: Collision
Service Date: 07/05/2016
Review Created: 08/05/2016
This review was collected via phone interview by Customer Research Inc.
Legrande Y. on 08/03/2016
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Legrande said his overall experience was great. His vehicle looks so pretty, and he is proud of it. They were very professional. He used them about 3 years ago, and has sent his daughter there.
Category: Collision
Service Date: 07/01/2016
Review Created: 08/03/2016
This review was collected via phone interview by Customer Research Inc.
Cherilyn B. on 08/02/2016
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Cherilyn said she was happy with the work performed on her vehicle at this business.
Category: Collision
Service Date: 07/18/2016
Review Created: 08/02/2016
This review was collected via phone interview by Customer Research Inc.
Vickie O. on 08/02/2016
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Vickie said this business did a really good job with her vehicle and were really friendly. There was a problem at the end, but they fixed it really quickly. She was really pleased. Her vehicle was returned in a very clean condition. The insurance company recommended this business to her.
Category: Collision
Service Date: 07/19/2016
Review Created: 08/02/2016
This review was collected via phone interview by Customer Research Inc.
Susan P. on 08/02/2016
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Spoke with Russell. He said the everything about the business was good and the repair was done in a timely manner.
Category: Collision
Service Date: 07/08/2016
Review Created: 08/02/2016
This review was collected via phone interview by Customer Research Inc.
Jonathan O. on 08/02/2016
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Jonathan said the customer service was spectacular. His vehicle was ready earlier than expected and it looked great.
Category: Collision
Service Date: 07/11/2016
Review Created: 08/02/2016
This review was collected via phone interview by Customer Research Inc.
Paul G. on 08/02/2016
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Paul said the business did everything they said they were going to do.
Category: Collision
Service Date: 07/18/2016
Review Created: 08/02/2016
This review was collected via phone interview by Customer Research Inc.
De Mont H. on 08/01/2016
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Spoke with Shanna. She said she has been there before and they do a good job. She was satisfied with her overall experience. Her vehicle was not ready when promised because there was a parts delay. It was about two weeks late.
Category: Collision
Service Date: 07/14/2016
Review Created: 08/01/2016
This review was collected via phone interview by Customer Research Inc.
John T. on 08/01/2016
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John said he has used them before and they have always performed superb work. He appreciates the high quality of service provided, when he has needed them.
Category: Collision
Service Date: 07/14/2016
Review Created: 08/01/2016
This review was collected via phone interview by Customer Research Inc.
Tracy P. on 08/01/2016
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Tracy said the repair took quite a while because they had to bring in a group from outside to fix the hail damage on the vehicle. When the vehicle was ready, they broke the windshield as they were putting it in and this took an extra day. There was no actual promise of time.
Category: Collision
Service Date: 07/13/2016
Review Created: 08/01/2016
This review was collected via phone interview by Customer Research Inc.
Russell H. on 08/01/2016
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Russell said they did a very good job and the facility was clean and inviting.
Category: Collision
Service Date: 07/15/2016
Review Created: 08/01/2016
This review was collected via phone interview by Customer Research Inc.
Daniel S. on 08/01/2016
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Daniel said this business is exceptional and their work is awesome.
Category: Collision
Service Date: 07/08/2016
Review Created: 08/01/2016
This review was collected via phone interview by Customer Research Inc.
Kenna B. on 07/21/2016
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Kenna said this business is very accommodating and helpful. She is very happy with them.
Category: Collision
Service Date: 06/28/2016
Review Created: 07/21/2016
This review was collected via phone interview by Customer Research Inc.
Ryan L. on 07/21/2016
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Ryan said this business did a great job fixing his vehicle and it looks beautiful. They were also on time and well-priced. He has used them before through his insurance company.
Category: Collision
Service Date: 07/19/2016
Review Created: 07/21/2016
This review was collected via phone interview by Customer Research Inc.
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