business image

Cascade Collision Repair - Orem

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(46 Reviews)
-33
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-33
Net Promoter Score ®

Business Details

About

Full Service Auto Body and Repair Shop located in Orem, Utah Full Service Auto Body and Repair Shop located in Orem, Utah

Categories
Auto Body, Body Shop, Collision Repair
Contact
(801) 224-8020

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (US & Canada)
1005 N. State Street Orem, UT 84057
Cascade Collision Repair - Orem's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(46 Reviews)

JM
Julio M.
UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2011
verified customer Verified Customer
Category: Collision
Julio said he was not completely satisfied with the quality of the body work, because there was a problem between the insurance company and the business, regarding the paint service to be completed on his vehicle. The insurance would not cover the cost to paint the door handles, and also the front fender on his vehicle. The colors were all black, but they were different shades of black. 1 door was completely replaced, and the other door was fixed and painted. John called a couple of times, as soon as he found out he wasn't completely satisfied. Then, John really tried to help him resolve the issue with the insurance company. He was really nice, and he performed a good job. He was completely satisfied with the paint service completed on his vehicle, except for the reasons above. This was the only problem with the vehicle, and it wasn't the business' fault. He would absolutely recommend the business for repair services.
Recommended
This review was collected via phone interview by Customer Research Inc.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.