Castro Valley Union 76


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

783 Reviews

97% Would Recommend
Latest Review 10 days ago
Jeannie G. on 05/20/2017
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Jeannie said she has been satisfied with them for years, and Jay is good for the business.
Vehicle: Chevrolet Celebrity
Category: Service
Service Date: 05/18/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
William R. on 05/19/2017
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William said this business provided quick service, they had good customer service and pricing.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/16/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Gerald J. on 05/12/2017
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Gerald said this business provided good service. However, they did not inform him that he had a factory alarm on his vehicle.
Vehicle: Toyota Previa
Category: Service
Service Date: 05/10/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
jack M. at Castro Valley Union 76 responded on 05/14/2017

Mr Gerald we did know the after alarm was causing your car not to start, some of these modesl came with factor alrm some did not, sorry we did not know that you were not aware of the factory alarm.

Sophia K. on 05/12/2017
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Sophia said the business had great customer service. They were easy to work with.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 05/09/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Timothy C. on 05/10/2017
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Timothy said this business serviced his vehicle very quickly, he went in for a smog test and it was done in 20 minutes. He has no complaints.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/06/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
MANUELA S. on 05/05/2017
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"Service"
Great
Vehicle: Chevrolet Pickup
Service Date: 05/02/2017
Review Created: 05/05/2017 08:44 AM
FRANKLIN L. on 05/05/2017
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"Franklin, repeated & ongoing customer with 3 cars"
The services are very prompt, excellent as usual. Jay, the manager & mechanics are great, attentive and knowledgeable. Their pricing is very reasonable & competitive, much better than any dealers I have dealt with.
Vehicle: Toyota Camry
Service Date: 05/02/2017
Review Created: 05/05/2017 07:00 AM
jack M. at Castro Valley Union 76 responded on 05/05/2017

Thanks for good review we appreciate the business

Laurynas V. on 05/05/2017
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Laurynas said the accommodations were perfect. They even gave him a courtesy call.
Vehicle: Honda Accord
Category: Service
Service Date: 05/01/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Felicia H. on 05/03/2017
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Felicia said Chris was very helpful, fast and efficient. Jay is very professional and straightforward about the prices. She did not have to wait very long.
Vehicle: Acura 3.2CL
Category: Service
Service Date: 04/29/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
PRAVEEN C. on 04/30/2017
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"Professional timely service"
Best ever.
Vehicle: Mercedes-Benz ML350
Service Date: 04/28/2017
Review Created: 04/30/2017 05:59 PM
KEVIN R. on 04/30/2017
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"Top rate service and people."
Smog, done and certified. Quick service for my older car. Great people.
Vehicle: Ford Escort
Service Date: 04/25/2017
Review Created: 04/30/2017 05:55 PM
Janet C. on 04/25/2017
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Janet said the business has fantastic service.
Vehicle: Nissan Sentra
Category: Service
Service Date: 04/22/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Paula F. on 04/25/2017
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Paula said she would recommend this business for service.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 04/22/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
KATHY N. on 04/23/2017
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"I trust them"
Always reliable, accommodating and trustworthy service
Vehicle: Honda CR-V
Service Date: 04/20/2017
Review Created: 04/23/2017 04:28 AM
BRUCE C. on 04/21/2017
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"Excellent Local Vehicle Service"
Only needed SMOG check this time, but have used Jack and his crew for years for all manner of service and advice. They are always courteous and very efficient... I recommend them highly.
Vehicle: Honda Civic
Service Date: 04/19/2017
Review Created: 04/21/2017 06:47 AM
Sharon M. on 04/21/2017
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Sharon said this business was quick. They were able to take her vehicle on short notice. The staff was very friendly.
Vehicle: Honda Accord
Category: Service
Service Date: 04/18/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Mitch M. on 04/21/2017
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Mitch said this business was good.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 04/18/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
SUCHITRA D. on 04/19/2017
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"Friendly & Courteous Service "
Helpful and honest, they treat customers fairly and they are nice people to deal with.
Vehicle: BMW 325xi
Service Date: 04/18/2017
Review Created: 04/19/2017 10:59 PM
Micheal B. on 04/19/2017
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Michael said this business was helpful and informative. They talked him through every step.
Vehicle: Nissan Altima
Category: Service
Service Date: 03/29/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
FRANKLIN L. on 04/15/2017
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"`Office & technician are very nice, prompt and accomodation & price is reasonable."
Services are excellent and staff are very friendly and they did a good job on all of my 3 cars.
Vehicle: Toyota Venza
Service Date: 04/14/2017
Review Created: 04/15/2017 08:37 PM
jack M. at Castro Valley Union 76 responded on 04/19/2017

Thank you very much for your review and comments we all appreciate it.

Displaying Review 1 - 20 of 783 in total