Castro Valley Union 76


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

821 Reviews

98% Would Recommend
Latest Review about 11 hours ago
JUDY V. on 09/19/2017
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"Replacement of back light fixture"
Excellent. In and out in 15 minutes.
Vehicle: Toyota Camry
Service Date: 09/18/2017
Review Created: 09/19/2017 10:19 PM
Cory W. on 09/18/2017
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Cory said he appreciated the staff remembering who he was and what the details for the repairs on his vehicle were.
Vehicle: Ford Fusion
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
RENEE S. on 09/17/2017
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"Made an appt. on Friday for Saturday @ 9:00 am. I was in a little after 9 and out within 35 min for my oil change. "
I had questions about my car & the guy from UCLA was very informative & helpful with feedback.
Vehicle: Pontiac Grand Am
Service Date: 09/16/2017
Review Created: 09/17/2017 08:31 PM
B.J. C. on 09/15/2017
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B.J. said the business was friendly, thorough and they did a good job. They were quick to contact her saying the service would only take hours and they were done when they said they would be.
Vehicle: HUMMER H2
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Charles P. on 09/14/2017
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Charles said the son of the owner was hard working. He communicated well and he did a good job. He was very happy with the service he received.
Vehicle: Honda Civic
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
CY N. on 09/13/2017
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"Long time custumer"
I needed helpwith shirt notice and in the middle of my work day. Jay helped me out and had me out of there in no time at all
Vehicle: Toyota Prius v
Service Date: 09/09/2017
Review Created: 09/13/2017 07:43 AM
jack M. at Castro Valley Union 76 responded on 09/13/2017

Thank you Cy for your kind.words.

James E. on 09/11/2017
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James said the business is quick and he has no problems with them. They take good care of him and everything always works out well.
Vehicle: Ford Ranger
Category: Service
Service Date: 09/05/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
JUDY V. on 09/10/2017
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"Smog check "
Completed very quickly. Employees are always super friendly.
Vehicle: Dodge Durango
Service Date: 09/09/2017
Review Created: 09/10/2017 08:38 PM
Melisa L. on 09/07/2017
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Melisa said this business completed the service on her vehicle in the time frame they gave her and she was very pleased with the service.
Vehicle: BMW 3 Series
Category: Service
Service Date: 09/02/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Elaine H. on 08/28/2017
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Elaine said she has had work done at this facility before and she's been satisfied.
Vehicle: Ford Escort
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Wilma T. on 08/21/2017
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Wilma said this business has always done good work but it broke down again. They are good and family oriented.
Vehicle: Buick Century
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
KENNEDY P. on 08/19/2017
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"Professional "
Good service
Vehicle: Toyota Corolla
Service Date: 08/15/2017
Review Created: 08/19/2017 06:50 PM
Mark M. on 08/19/2017
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Mark said he called a number of places looking for someone to do a smog test for his vehicle. They are the only ones that had the machine to smog test vehicles older than 2000. They did their job and he has no reservations of using them again. They have a nice clean waiting room and took care of it while he was there, it was all done quickly.
Vehicle: Saturn SL
Category: Service
Service Date: 08/15/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
YOLANDA F. on 08/17/2017
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"Quick, proactive in communicating future repairs."
I appreciate that their usual able to take my vechile when it's convenient for me.
Vehicle: Toyota Corolla
Service Date: 08/14/2017
Review Created: 08/17/2017 08:42 AM
Mark C. on 08/11/2017
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Mark said year after year he continuously goes back to the business for his smog checks. He stated he feels they do the best job for him.
Vehicle: Mazda Protege5
Category: Service
Service Date: 07/28/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Yolanda F. on 08/11/2017
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Yolanda said they did what they were supposed to, and they finished when promised. She will be bringing her other vehicle in next week.
Vehicle: Ford F-150
Category: Service
Service Date: 08/02/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Fady I. on 07/26/2017
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Fady said the business was quick as they fixed the problem and he has no complaints.
Vehicle: Mercedes-Benz C280
Category: Service
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Diane D. on 07/26/2017
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Diane said everything went as planned with her vehicle at this business, but they forgot to replace the sticker in her window for her next oil change.
Vehicle: Hyundai Elantra GT
Category: Service
Service Date: 07/22/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Alex S. on 07/22/2017
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Alex said the business had a quick turnaround and fair pricing.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Karla C. on 07/22/2017
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Karla said the customer service was really good at the business. They offered a ride home if she needed it.
Vehicle: Mercedes-Benz CLA-Class
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 821 in total