Castro Valley Union 76


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

799 Reviews

97% Would Recommend
Latest Review 4 days ago
SHERONICA J. on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Doing it right!!!"
Good work & Good people
Vehicle: BMW X6
Service Date: 07/15/2017
Review Created: 07/19/2017 10:11 AM
Lyndsey H. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Benjamin. He said this business completed the service quicker than expected. The cost for their service was reasonable.
Vehicle: Subaru Forester
Category: Service
Service Date: 07/13/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
BRENDA M. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"PT cruiser"
The work was done within a few hours.The station is close to home.
Vehicle: Chrysler PT Cruiser
Service Date: 07/13/2017
Review Created: 07/15/2017 11:31 AM
Ken S. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ken said this business did everything he wanted them to do and they found problems with the brakes. He said he would recommend them for service.
Vehicle: Ford Ranger
Category: Service
Service Date: 07/12/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
LISA S. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and Reliable"
Thank you, Jack and crew!
Vehicle: Chevrolet Cobalt
Service Date: 07/07/2017
Review Created: 07/08/2017 10:20 PM
GERRY L. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are very knowledgeable in answering all my questions. Fast and curtious service. They go the extra mile."
They are very knowledgeable in answering all my questions. Fast and courteous service. They go the extra mile.
Vehicle: Dodge Pickup
Service Date: 07/01/2017
Review Created: 07/08/2017 10:47 AM
PRAVEEN C. on 07/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service"
Great service
Vehicle: Honda CR-V
Service Date: 06/09/2017
Review Created: 07/04/2017 08:44 PM
Jessica H. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Steve. He said he appreciates the service at this business. He had a lot of questions and they were very helpful. They did the work in a timely manner and he would recommend them to others.
Vehicle: Lexus ES 350
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Steve B. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said this business was really good and the employees were excellent. He also appreciated the great work provided by Sanji.
Vehicle: BMW X5
Category: Service
Service Date: 05/26/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Dolores C. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dolores said this business has excellent customer service. Even though they were busy, they took care of her vehicle right away, and she was done in 10 minutes. They are friendly, outstanding, and straight forward.
Vehicle: Subaru Baja
Category: Service
Service Date: 06/21/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Tina T. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tina said this business was professional and helpful. They do whatever it takes to get the job done.
Vehicle: Acura Integra
Category: Service
Service Date: 05/27/2017
Review Created: 06/22/2017
This review was collected via phone interview by Customer Research Inc.
Joseph L. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joseph said the business was reliable. They provide great service and they have a clean facility.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/15/2017
Review Created: 06/17/2017
This review was collected via phone interview by Customer Research Inc.
LYDIA M. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
I highly recommend Castro Valley Union 76. I had a car emergency, Jack got me in the same day and quickly resolved the issue. The mechanics here are highly skilled, the pricing is reasonable, so happy this place was recommended to me. Thanks again Jack :-) .The customer service here is outstanding, I will bring my car here for all servicing in the future.
Vehicle: Porsche Cayman
Service Date: 06/14/2017
Review Created: 06/16/2017 01:43 PM
DIAHANN O. on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Integrity and excellent service"
I am totally satisfied to the highest degree.
Vehicle: Mazda 6
Service Date: 06/05/2017
Review Created: 06/07/2017 05:23 AM
BARBARA N. on 06/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent Car service at Castro Valley Union 76"
I am always totally happy with the work repairs on my car at Castro Valley Union 76. I have been a customer since the early 80s and have never been disappointed. Why go anywhere else?
Vehicle: Saturn Ion 2
Service Date: 05/31/2017
Review Created: 06/05/2017 03:26 PM
Jaime R. on 06/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jaime said they were really good, fast and nice. He was satisfied.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 06/01/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Jeannie G. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeannie said she has been satisfied with them for years, and Jay is good for the business.
Vehicle: Chevrolet Celebrity
Category: Service
Service Date: 05/18/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
William R. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said this business provided quick service, they had good customer service and pricing.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/16/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Gerald J. on 05/12/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Gerald said this business provided good service. However, they did not inform him that he had a factory alarm on his vehicle.
Vehicle: Toyota Previa
Category: Service
Service Date: 05/10/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
jack M. at Castro Valley Union 76 responded on 05/14/2017

Mr Gerald we did know the after alarm was causing your car not to start, some of these modesl came with factor alrm some did not, sorry we did not know that you were not aware of the factory alarm.

Sophia K. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sophia said the business had great customer service. They were easy to work with.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 05/09/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 799 in total