Certified Car Care Hcml Inc


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

326 Reviews

95% Would Recommend
Latest Review 6 days ago
Mario M. on 01/28/2013
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Mario stated the AAA tow truck driver and the staff at the business were very nice. His vehicle was towed to the business. It was scary when his vehicle broke down in the middle of nowhere. After the service was completed, he mentioned he felt really good about the service completed on his vehicle and it felt safe to drive. He sure would recommend the business for services.
Vehicle: Chevrolet Chevy Van
Category: Service
Service Date: 01/21/2013
Review Created: 01/28/2013
This review was collected via phone interview by Customer Research Inc.
Debbie B. on 01/24/2013
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Debbie said her vehicle is riding nicely. She said she really appreciates not only this business' expertise but also their willingness to work with her. This business was very kind.
Vehicle: Honda Civic
Category: Service
Service Date: 12/30/2012
Review Created: 01/24/2013
This review was collected via phone interview by Customer Research Inc.
Eric R. on 01/21/2013
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Eric said the business was good and they did a great job.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 12/31/2012
Review Created: 01/21/2013
This review was collected via phone interview by Customer Research Inc.
Janet R. on 01/15/2013
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Janet said this business was very efficient, and they were really honest and fast.
Vehicle: Mazda 3
Category: Service
Service Date: 01/09/2013
Review Created: 01/15/2013
This review was collected via phone interview by Customer Research Inc.
Frankie R. on 01/11/2013
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Frankie said they diagnosed the problem with his vehicle quickly and got it fixed in a hurry.
Vehicle: Chrysler 300
Category: Service
Service Date: 01/04/2013
Review Created: 01/11/2013
This review was collected via phone interview by Customer Research Inc.
EJ M. on 01/07/2013
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"Great Service and Communication!"
My family recommended Certified from previous work done and I was impressed with their personalized service and communication. I went in for an alignment and Victor gladly assisted me. Their technicians are knowledgeable and I was confident in their opinions. Definitely recommended.
Vehicle: Scion xB
Service Date: 10/19/2012
Review Created: 01/07/2013 08:32 AM
MARK B. on 01/03/2013
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
" Black expedition – Batliner"
Service was prompt however I am very concerned that Certified care is not using authentic Ford parts hence why I had a solenoid failure within a couple months of servicing I had to travel 400 miles through the desert. I am not too sure of the reliability of certified care and their practice of not using quality parts
Vehicle: Ford Expedition
Service Date: 01/03/2013
Review Created: 01/03/2013 08:28 PM
Kelly B. at Certified Car Care Hcml Inc responded on 03/08/2013
We used authentic Ford part as listed on invoice, unfortunatley the part failed, Please accept our sincere apologies and we would be glad to provide you a FREE oil change on your next scheduled service.
Jane M. on 12/22/2012
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Jane said the business was professional and courteous. The service was done in less time than estimated and the cost was competitive.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/19/2012
Review Created: 12/22/2012
This review was collected via phone interview by Customer Research Inc.
Jason B. on 12/22/2012
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Jason said this business has great service, was quick with the repairs and he knows the owner of this business.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/19/2012
Review Created: 12/22/2012
This review was collected via phone interview by Customer Research Inc.
Jong L. on 12/18/2012
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Jong said the service was good.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/12/2012
Review Created: 12/18/2012
This review was collected via phone interview by Customer Research Inc.
Frank V. on 12/13/2012
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Frank said there were some instances where the work could not get done through no fault of this business. The lack of authorization by his company prevented work from being done.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/11/2012
Review Created: 12/13/2012
This review was collected via phone interview by Customer Research Inc.
Dorothy G. on 12/13/2012
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Spoke with Jim. He said this business is outstanding. Also he mentioned that he is going to recommend this business to all his family and friends.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/12/2012
Review Created: 12/13/2012
This review was collected via phone interview by Customer Research Inc.
Alexandria D. on 12/11/2012
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Alexandria said her advisor, Victor, and her mechanic were very helpful and honest. She said she appreciated her advisor because he showed her what was wrong with the vehicle instead of taking advantage of her because she is a girl.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 11/14/2012
Review Created: 12/11/2012
This review was collected via phone interview by Customer Research Inc.
Ivan G. on 12/11/2012
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Ivan said the business was pretty good and he stated they respected him by waiting for him to call them to inquire about the status of the service because he was busy at work.
Vehicle: Nissan Titan
Category: Service
Service Date: 12/05/2012
Review Created: 12/11/2012
This review was collected via phone interview by Customer Research Inc.
David S. on 12/06/2012
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David said this business has a very good office staff and wonderful mechanics.
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/30/2012
Review Created: 12/06/2012
This review was collected via phone interview by Customer Research Inc.
Quazi H. on 11/14/2012
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Quazi said his experience was pretty good, but the work took a while.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/12/2012
Review Created: 11/14/2012
This review was collected via phone interview by Customer Research Inc.
Jennifer G. on 11/03/2012
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Jennifer said the people were very friendly. They looked out for her interests.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 10/31/2012
Review Created: 11/03/2012
This review was collected via phone interview by Customer Research Inc.
Victor A. on 10/30/2012
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Victor said the service was really good.
Vehicle: BMW 325i
Category: Service
Service Date: 10/29/2012
Review Created: 10/30/2012
This review was collected via phone interview by Customer Research Inc.
Jason B. on 10/23/2012
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Jason said the personnel are really professional.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/16/2012
Review Created: 10/23/2012
This review was collected via phone interview by Customer Research Inc.
Jack R. on 10/13/2012
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Jack said he liked the way they treated him.
Vehicle: Honda Civic
Category: Service
Service Date: 10/09/2012
Review Created: 10/13/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 301 - 320 of 326 in total