Certified Car Care Hcml Inc


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

326 Reviews

95% Would Recommend
Latest Review 6 days ago
Tim F. on 05/26/2015
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Tim said this business did a good job, but it took them two months to finish the repairs.
Vehicle: BMW 325i
Category: Service
Service Date: 04/30/2015
Review Created: 05/26/2015
This review was collected via phone interview by Customer Research Inc.
John T. on 05/26/2015
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John said the business took care of everything he needed quickly.
Category: Service
Service Date: 05/15/2015
Review Created: 05/26/2015
This review was collected via phone interview by Customer Research Inc.
Debbie R. on 05/26/2015
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Debbie said everything with this business was great.
Vehicle: Dodge Dakota
Category: Service
Service Date: 04/24/2015
Review Created: 05/26/2015
This review was collected via phone interview by Customer Research Inc.
Chris S. on 05/26/2015
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Chris said the service provided by this business was good.
Category: Service
Service Date: 04/24/2015
Review Created: 05/26/2015
This review was collected via phone interview by Customer Research Inc.
Jack S. on 04/24/2015
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Jack said this business was great. There were no problems and everything was perfect.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/22/2015
Review Created: 04/24/2015
This review was collected via phone interview by Customer Research Inc.
Elizabeth D. on 04/20/2015
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Elizabeth said the service was pretty good, but a little expensive. They need to lower their prices.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/07/2015
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Khari R. on 04/20/2015
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Spoke with Marcus. He said this business had good quality customer service and good quality service.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 04/15/2015
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Clark A. on 04/18/2015
Recommended badge inactive Recommended
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Clark said this business is extraordinarily expensive and his vehicle still smokes a lot. He would not recommend this business based on this experience.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 04/10/2015
Review Created: 04/18/2015
This review was collected via phone interview by Customer Research Inc.
Fred K. on 04/17/2015
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Fred said this business always does an outstanding job for him.
Vehicle: Ford Mustang
Category: Service
Service Date: 04/01/2015
Review Created: 04/17/2015
This review was collected via phone interview by Customer Research Inc.
Cassandra O. on 04/10/2015
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Cassandra said the service provided by the business was good and fast. She scheduled the appointment online the day prior and that was very convenient for her.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/03/2015
Review Created: 04/10/2015
This review was collected via phone interview by Customer Research Inc.
Christian F. on 04/10/2015
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Christian said this business worked with him. The staff is good and honest.
Vehicle: Audi A4
Category: Service
Service Date: 03/31/2015
Review Created: 04/10/2015
This review was collected via phone interview by Customer Research Inc.
ROBERT/MONTSE R. on 04/06/2015
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"service was professional"
Truck is running great, service was handled very good
Vehicle: Chevrolet Silverado
Service Date: 02/10/2015
Review Created: 04/06/2015 11:17 AM
Trent B. on 03/31/2015
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Trent said this business handled everything in a timely manner and were straight forward with him.
Category: Service
Service Date: 03/23/2015
Review Created: 03/31/2015
This review was collected via phone interview by Customer Research Inc.
Shu C. on 03/30/2015
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Shu said they did the job effectively, quickly and very well.
Vehicle: Volvo S80
Category: Service
Service Date: 03/24/2015
Review Created: 03/30/2015
This review was collected via phone interview by Customer Research Inc.
Jennie S. on 03/28/2015
Recommended badge inactive Recommended
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Jennie said the technicians are great and courteous, and they did a good job. She said the owner lied multiple times and she felt disrespect as a customer. The reason she would not recommend this business is because of the owner's lies and she was charged extra money. She was given a price quote for a condenser and he could not get it without the radiator. To cover up the error, she was told it was for a radiator leak. She took his word for it. She was given a discount and the tax was taken off, but she will not return.
Vehicle: Toyota Prius
Category: Service
Service Date: 03/23/2015
Review Created: 03/28/2015
This review was collected via phone interview by Customer Research Inc.
Kelly B. at Certified Car Care Hcml Inc responded on 04/01/2015

There was no error or lieing the only way we were able to purchase the part was as a radiator/a/c condensor combo I bent over backwards to try and explain this and even gave you a discount but obviously you still don't understand, and that is what I am sorry about. 

Brad C. on 03/20/2015
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Brad said this business provided good service.
Vehicle: Honda Civic
Category: Service
Service Date: 03/04/2015
Review Created: 03/20/2015
This review was collected via phone interview by Customer Research Inc.
Carolyn G. on 03/18/2015
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Carolyn said this business really listened to her and was not pushy. She was really happy with this business. They took the time to show her something on her vehicle rather than just telling her.
Vehicle: Nissan Xterra
Category: Service
Service Date: 03/13/2015
Review Created: 03/18/2015
This review was collected via phone interview by Customer Research Inc.
ANGELA F. on 03/06/2015
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"Always trustworthy "
It's refreshing to have a mechanic I can trust. it's no secret that women are afraid to take their cars to a mechanic for fear of being taken for crap they don't need. I can honestly say I have a mechanic for life with these guys.
Vehicle: Toyota Prius
Service Date: 03/06/2015
Review Created: 03/06/2015 08:27 PM
Weston U. on 02/25/2015
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Weston said the service was awesome, they charge him the lowest price, everyone is very helpful, they provide great service and everyone is awesome.
Vehicle: Honda Accord
Category: Service
Service Date: 02/03/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Reagan W. on 02/25/2015
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Reagan said this business got him in right away for service. He has been going to them for a while and they always have good prices. The employees he deals with are always nice. He has already recommended them to others for service.
Vehicle: Mazda CX-5
Category: Service
Service Date: 02/20/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 101 - 120 of 326 in total