Certified Car Care Hcml Inc


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

319 Reviews

95% Would Recommend
Latest Review 17 days ago
Jason B. on 10/08/2014
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Jason said the business was good.
Vehicle: Jeep CJ7
Category: Service
Service Date: 10/02/2014
Review Created: 10/08/2014
This review was collected via phone interview by Customer Research Inc.
Mark D. on 10/02/2014
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Mark said he was given a estimate and he never got a call telling him it was going to be much more. It was definitely a sticker shock.
Vehicle: GMC Sierra
Category: Service
Service Date: 09/30/2014
Review Created: 10/02/2014
This review was collected via phone interview by Customer Research Inc.
Brian R. on 09/25/2014
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Brian said he was happy that the motor is running on his vehicle, but the business should have kept in touch with him more.
Vehicle: Toyota Highlander
Category: Service
Service Date: 08/31/2014
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.
Oleksiy A. on 09/17/2014
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Oleksiy said this business replaced the air conditioning and it is working good. He said he was happy with them.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 09/12/2014
Review Created: 09/17/2014
This review was collected via phone interview by Customer Research Inc.
Art O. on 09/17/2014
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Art said it took too long for his vehicle to be repaired.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 08/27/2014
Review Created: 09/17/2014
This review was collected via phone interview by Customer Research Inc.
Kelly B. at Certified Car Care Hcml Inc responded on 09/23/2014

Art,
we are sorry it took so long to repair your driveshaft. We offer you a 10% discount on your next service at our shop.

Chris D. on 08/23/2014
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Chris said this business provides good service.
Vehicle: Mazda 6
Category: Service
Service Date: 08/20/2014
Review Created: 08/23/2014
This review was collected via phone interview by Customer Research Inc.
Bob B. on 08/21/2014
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Bob said this business charged him more than they said they would.
Category: Service
Service Date: 08/15/2014
Review Created: 08/21/2014
This review was collected via phone interview by Customer Research Inc.
Kelly B. at Certified Car Care Hcml Inc responded on 08/25/2014

Sorry Bob, we found more problems once we removed the transmsission, we found the clutch system was damaged due to the oil leak, that is what the extra cost was, and you ok'd it, the original estimate was within the range.

Christine W. on 08/21/2014
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Christine said the people at this business were all really nice. The only thing she is unsure about is she had gone in to this business for an oil leak, but she does not know if it is fixed. This business did something to fix it, but she thinks it might be temporary. The representative kept telling her he would do all these things for free, but her bill was $280.
Vehicle: Mazda Tribute
Category: Service
Service Date: 07/29/2014
Review Created: 08/21/2014
This review was collected via phone interview by Customer Research Inc.
Salim M. on 08/19/2014
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Salim said this business had great service, and got the job done quickly. He already recommends them to others. He would like them to keep up the good work.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 07/28/2014
Review Created: 08/19/2014
This review was collected via phone interview by Customer Research Inc.
Beverly M. on 08/19/2014
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Spoke with Jim. He said he likes this business.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/12/2014
Review Created: 08/19/2014
This review was collected via phone interview by Customer Research Inc.
Susan L. on 08/18/2014
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Susan said this business did more than she asked for.
Vehicle: Honda Accord
Category: Service
Service Date: 08/08/2014
Review Created: 08/18/2014
This review was collected via phone interview by Customer Research Inc.
Hollie K. on 08/18/2014
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Spoke with Don. He said the service at this business was good.
Vehicle: Acura Legend
Category: Service
Service Date: 07/17/2014
Review Created: 08/18/2014
This review was collected via phone interview by Customer Research Inc.
Kyle W. on 08/16/2014
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Kyle said the business is honest and reliable, and their work is done in a timely manner. He also said the business makes him feel like he is appreciated.
Vehicle: Volvo 940
Category: Service
Service Date: 07/31/2014
Review Created: 08/16/2014
This review was collected via phone interview by Customer Research Inc.
STEVE B. on 08/01/2014
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"Fast service"
I had a front wheel bearing that needed to be replaced and they were able to have the repair done in less than two hours. At the same time they also did an oil change. Great service.
Vehicle: Hummer H2
Service Date: 07/29/2014
Review Created: 08/01/2014 06:35 AM
CHRISTIANA V. on 07/24/2014
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"Fast and Friendly"
I had a wonderful interaction with the mechanic and had no issues what so ever during the scheduling, service or pick up. I will absolutely return. Thanks!
Vehicle: Toyota Prius
Service Date: 07/22/2014
Review Created: 07/24/2014 11:30 AM
Simon I. on 07/23/2014
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Simon said the business had excellent customer service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 06/24/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Patricia T. on 07/23/2014
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Patricia said Kelly, an employee at this business, was wonderful and fair. She has already recommended them to a lot of people.
Vehicle: Ford Escape
Category: Service
Service Date: 07/01/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Ron B. on 07/23/2014
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Ron said Kelly was very helpful and honest. Everything was on time and he was very satisfied with the service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/16/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Lidia M. on 07/23/2014
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Lidia said her dad recommended the business. She said they are really quick and helpful.
Vehicle: Ford Fiesta
Category: Service
Service Date: 07/02/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Angel R. on 07/22/2014
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Angel said the staff at this business is nice, they fixed the vehicle pretty fast, and he has no complaints about them.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/14/2014
Review Created: 07/22/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 141 - 160 of 319 in total