Chantilly Automotive


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

279 Reviews

98% Would Recommend
Latest Review 3 days ago
Francis C. on 05/22/2017
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Francis said they were efficient and they took care of his vehicle quickly.
Vehicle: Chrysler Town
Category: Service
Service Date: 04/21/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Ashley F. on 05/22/2017
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Ashley said they were awesome. They are really nice people and do not try and rip off their customers.
Vehicle: Nissan Versa
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Channing M. on 05/22/2017
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Channing said they were very personable and they treated him as if he were the only one there. This business was very exceptional.
Vehicle: Lexus GS 350
Category: Service
Service Date: 05/18/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Kira M. on 05/19/2017
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Kira said the business did good job. The price was reasonable.
Vehicle: Scion FR-S
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
STEVHE B. on 05/17/2017
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"Always the best customer service!"
Every time I take my car in here to get serviced - everyone is just so nice and helpful. I'm so happy that I found this place and will continue to tell everyone about them. They are honest, which is huge for me when it comes to the car of my vehicle.
Vehicle: BMW 328i
Service Date: 05/16/2017
Review Created: 05/17/2017 05:16 AM
CATHERINE T. on 05/14/2017
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"Thank you - Again - For rescuing me"
The light switch malfunctioned Thursday evening on my commute home - stuck on high beams - which made me not at all popular with my fellow commuters. I called Chantilly Automotive in a panic on Friday morning; they took me right in, diagnosed the problem and replaced the switch - under warranty! I cannot thank everyone at Chantilly Automotive for taking such good care of me and my venerable (210,000 miles+) auto.
Vehicle: Chrysler PT Cruiser
Service Date: 05/12/2017
Review Created: 05/14/2017 09:28 AM
PATRICIA R. on 05/14/2017
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"Awesome"
Great service from start to finish!
Vehicle: Hyundai Tucson
Service Date: 05/12/2017
Review Created: 05/14/2017 04:45 AM
CHRIS M. on 05/12/2017
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"Fast service and a fair price"
The folks at Chantilly Automotive always take great care of me. They fix only what needs to be fixed and explain how other things that some shops will say need to be fixed, can wait.
Vehicle: Ford Pickup
Service Date: 05/05/2017
Review Created: 05/12/2017 04:25 AM
BILL M. on 04/28/2017
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" It's convenient , and I trust the employees "
I really like Chris, he goes out of his way to make sure we get the best service
Vehicle: Nissan Sentra
Service Date: 04/26/2017
Review Created: 04/28/2017 01:24 PM
BARBARA A. on 04/25/2017
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"Trustworthy"
They diagnosed my problem and various options, including working with the auto dealer to get service done for free due to my warranty. Chris is keeps up to date with the industry as well as provide great service.
Vehicle: Hyundai Sonata
Service Date: 04/24/2017
Review Created: 04/25/2017 07:04 AM
Chris M., Manager at Chantilly Automotive responded on 04/25/2017

Thanks Barbara for the GREAT review !!!!!  Our goal is to help our customers in everyway possible.  We are so glad we could help you discover the warranty option.  For us  " It's not just a repair, it's a relationship "

Chris Maxey
Manager
703-471-0555

Michael G. on 04/24/2017
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Michael said this business had good customer service. They were nice guys and they did a good job.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 04/19/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
JOE P. on 04/20/2017
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"Fast and Friendly!"
Willie and the team took great care of me, squeezing me into the day's roster of activities, for an oil change. Among several other medical appointments and errands, i was in-and-out of CHantilly Auto in less than a half-hour!
Vehicle: Honda Civic
Service Date: 04/18/2017
Review Created: 04/20/2017 01:17 AM
TIM P. on 04/15/2017
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"good service and reputation"
These guys are great. They are honest and dont over charge you for work.
Vehicle: Mazda 3
Service Date: 04/14/2017
Review Created: 04/15/2017 08:46 AM
Young C. on 04/12/2017
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Young said the employees at this business were helpful and they explained his repairs.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/10/2017
Review Created: 04/12/2017
This review was collected via phone interview by Customer Research Inc.
Thersa D. on 03/31/2017
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Thersa said this business always takes care of her needs. They are friendly and she appreciates them.
Vehicle: Audi A4
Category: Service
Service Date: 03/17/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
LINDA A. on 03/28/2017
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"Happy service experience"
Quick and polite service. Always pleased with Chantilly Automotive.
Vehicle: Honda Pilot
Service Date: 03/27/2017
Review Created: 03/28/2017 05:13 AM
Jean P. on 03/28/2017
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Jean said her overall experience has always been excellent. They go out of their way to service her. She is mature in age and they do not take advantage of her. She is comfortable going there.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 03/27/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
DOUG/BARBARA W. on 03/27/2017
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"Willy and his team are very reliable at diagnosing and fixing my vehicles' problems at a very reasonable price compared to dealerships."
Great job guys. No more hesitation in the engine with my Ford Expedition
Vehicle: Ford Expedition
Service Date: 03/24/2017
Review Created: 03/27/2017 09:44 AM
ROBERT M. on 03/20/2017
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"Emergency battery service"
Outstanding, fast service from friendly group
Vehicle: Lexus ES 300
Service Date: 03/06/2017
Review Created: 03/20/2017 08:52 AM
DAVID D. on 03/17/2017
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"Knowledgeable, Trustworthy "
We love everyone at Chantilly Automotive. We trust them completely, and I feel safer knowing that they are looking after our minivan!
Vehicle: Chrysler Town & Country
Service Date: 03/16/2017
Review Created: 03/17/2017 06:09 AM
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