Chaplin's Bellevue Subaru

Reviews (424)

rating 4.67213rating 4.67213rating 4.67213rating 4.67213rating 4.67213

Recommend?
96%

ReScore (3) Help16

rating 3.66667rating 3.66667rating 3.66667rating 3.66667rating 3.66667
New
Improvement
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Original

Hours of Operation

Mon 7:00 AM - 9:00 PM
Tue 7:00 AM - 9:00 PM
Wed 7:00 AM - 9:00 PM
Thu 7:00 AM - 9:00 PM
Fri 7:00 AM - 9:00 PM
Sat 7:00 AM - 9:00 PM
Sun 10:00 AM - 8:00 PM
15150 SE Eastgate Way
Bellevue, WA 98007
(206) 286-8500
About Chaplin's Subaru - Automotive is a family run business and we believe our job is not done when you drive off the lot. Our number one goal is to provide the highest level of customer service to our customers.
Categories New Car Dealer

Latest Reviews for Chaplin's Bellevue Subaru

pretty good
several good salespeople, some not as good. worked with a nice sales guy and my mom did too, for that reason i'd recommend them. that said, there are a few less then great guys to made the experience more overwhelming than it needed to be. i knew exactly what i wanted, how much i wanted to pay for it, and they were able to work with that and didn't push for the up-sale. purchase the car today, take delivery in the new day or two...that will be the final test. i'd probably go back, but i think i will be prepared to be overwhelmed again.
Service Date: 01/05/2013
Review Created: 01/05/2013 11:31 PM
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
A good place to take your car for service.
Ever since coming to Washington I have gotten good service here. Never had a reason to go anywhere else.
Vehicle: SUBARU FORESTER (NATL)
Category: Service
Service Date: 09/19/2012
Review Created: 11/29/2012 10:54 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
JOSEPH A. on 11/15/2012
Atomsphere
Never been disappointed with Chaplin's Bellevue Subaru. Friendly sales reps.
Vehicle: SUBARU FORESTER
Category: Sales
Sales Date: 09/30/2012
Review Created: 11/15/2012 03:34 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Vehicle Service Review
Service excellence and fair pricing will keep me retuning.
Vehicle: SUBARU FORESTER
Category: Service
Service Date: 09/25/2012
Review Created: 10/09/2012 06:19 AM
Rating
rating 3rating 3rating 3rating 3rating 3
Would
Recommend?
Yes
Good, efficient, relatively painless.
My sales[erson kept ralking about how I'd evaluate him based on his service. He said "Chaplin" would speak with him if he didn;t get a good review. He was clearly more interested in his review than his service to me the customer--a bit unpleasant.
Vehicle: SUBARU OUTBACK (NATL)
Category: Sales
Sales Date: 09/29/2012
Review Created: 10/07/2012 09:00 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
A happy Legacy owner.
I think Chaplin's Bellevue Subaru should be used by all other dealerships, including other Subaru dealerships, as a model to learn how it should be done.
I was always greeted with an enquiring smile rather than the pressured leer I've received at other dealerships.
I always felt like everyone from the sales staff to the maintenance department truly cared about my satisfaction and are happy to do what ever it takes to insure that end.
I had nothing but good experiences buying my new 2013 Legacy from Chaplin's Bellevue Subaru
Vehicle: SUBARU LEGACY
Category: Sales
Sales Date: 09/11/2012
Review Created: 10/05/2012 10:05 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Low pressure sales experience and trust in sales person.
Tried the Costco program with another dealer who was unresponsive.I was very particular about the model,options and color I wanted.Sales guy JR was willing to work with me and kept me up to date on the expected arrival of the car I wanted.Will definitely come back to Chaplins in the future.
Vehicle: SUBARU IMPREZA SEDAN WRX
Category: Sales
Sales Date: 09/29/2012
Review Created: 10/05/2012 07:11 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
DAVID M. on 10/04/2012
Excellent flexibility and compentency
We have purchased 2 Subarus from Chaplin's in the last 5 years and received excellent service, a good price, and straight-forward treatment throughout the purchasing process. We will definitely contact them again for any future purchases.
Vehicle: SUBARU OUTBACK
Category: Sales
Sales Date: 10/01/2012
Review Created: 10/04/2012 10:24 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
JOSEPH J. on 10/04/2012
Perfect quote!
Chaplins always provides fast, friendly, and efficient work for me. They explain the quote both before the work is done and after, and I've never felt "burned".
Vehicle: SUBARU IMPREZA WAGON
Category: Service
Service Date: 10/01/2012
Review Created: 10/04/2012 10:00 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
SEAN C. in Bellevue, WA on 10/03/2012
The best service I have ever had...
I have never had a better experience buying a care before. This was the tops. Specifically Mike Sansone made it so. This is the 3rd car I have bought from him and he always makes it so easy and ir remarkably knowledgable.
Vehicle: SUBARU OUTBACK
Category: Sales
Sales Date: 09/23/2012
Review Created: 10/03/2012 08:25 PM
Displaying Review 1 - 10 of 424 in total
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