It is not a chain business, but independently owned - the owner makes his own rules about service and prices.
Overall I was satisfied with the service - as usual. I had to purchase a new battery which was not in stock - and so had to return to the shop...but it was quickly installed and is working fine. The owner even cleaned my car's floor mats. However, I am usually offered a senior discount - and this time I wasn't. Given that I spent far more than usual - not just the price of the oil change I went to the shop for - I thought I would at least receive the discount. I have a fixed income - spending $200 is a major hardship for me. But I had no choice.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.