Review for Chequered Flag Automotive
Josh L. on 10/19/2012
Josh said they charged $150 for a diagnosis. He said he could have gone to a different business and had it checked out for $40. He wouldn't recommend the business because of the price.
Vehicle: Chevrolet Silverado
Service Date: 10/10/2012
Review Created: 10/19/2012
This review was collected via phone interview by Customer Research Inc.
Scott B. at Chequered Flag Automotive responded on 10/30/2012
We have been in contact with Josh, who still can not understand the difference between a $40.00 scan for codes and a thorough electrical diagnosis of a complex issue with an electronically controlled transmission. Our diagnostic charges were explained before beginning on the vehicle. Rather than have us repair it properly, he took it back to his "regular mechanic" for a third attempt to patch it back together after we diagnosed the issue. He got what he paid for when we diagnosed the problem. He has not gotten the transmission repaired and appears to be upset at us even though we were not permitted to correct the issue.