97% Would Recommend
Latest Review 21 days ago
DARLENE G. on 09/01/2017
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"Friendly, Kind, Informative & Excellent Service "
I couldn't be happier with the service, price and quality of work at Chicago Motors. Before coming here I experienced many issues with my BMW X5. Thanks to Joseph and his team my SUV drives like new. They have found a customer for life, I will never take my vehicle to any other repair shop. I strongly recommend their service you will not be disappointed
Vehicle: Mercedes-Benz ML350
Service Date: 09/01/2017
Review Created: 09/01/2017 08:59 PM
Zoe E. on 08/22/2017
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Zoe said the repairs were done in a timely manner. They were very professional and they took care of her needs.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 08/19/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Raul M. on 08/21/2017
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Raul said this business does great work and the staff members have great customer skills.
Vehicle: Land Rover LR3
Category: Service
Service Date: 08/04/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
BILL S. on 08/16/2017
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"Awesome Work and Service"
Service was excellent and truly better than anywhere I've taken any car I've owned.

The work I required was to resolve a serious and long-term issue on an older car that no dealership or other mechanic shop had been able to resolve. Luck? Maybe. But I attribute it to careful and professional service and attention to detail.

On top of getting the job done, the mechanics suggested several approaches to resolving the problem and ALWAYS suggested the least expensive approach. I'll add that the least expensive and successful approach was more than a thousand dollars under the dealership’s estimate for 'minimum starting point.' I am definitely a delighted customer!
Vehicle: Volkswagen Passat
Service Date: 07/21/2017
Review Created: 08/16/2017 09:31 AM
Marisol D. on 08/15/2017
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Marisol said the business kept getting the wrong part sent to them for her vehicle so, they gave her a loaner she could use until her vehicle was finished She is very pleased with their customer service.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 08/12/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Carmen M. on 08/08/2017
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Carmen said they are excellent people to deal with. She thanks them for their excellent job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Mario B. on 08/08/2017
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Mario said this business did a good job. They were professional.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
HELEN M. on 08/04/2017
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"Efficient and Friendly"
Took my Jetta to have the rear window fixed and discovered a new car mechanic! These guys are friendly, efficient and for me, convenient to my office. I'd recommend them to anyone.
Vehicle: Volkswagen Jetta Sedan
Service Date: 08/03/2017
Review Created: 08/04/2017 08:05 AM
Patrick G. on 07/31/2017
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Patrick said he likes their great work. He trusts them. They have great communication and are timely.
Vehicle: BMW 325i
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
ERNEST D. on 07/30/2017
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"They get it right "
Excellent personnel and respectable staff. Work gets done in the time frame promised. Clean and nice environment.
Vehicle: Dodge Grand Caravan
Service Date: 07/27/2017
Review Created: 07/30/2017 10:55 AM
Lamont P. on 07/30/2017
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Lamont said this business got the work done efficiently and the price was right.
Vehicle: Volkswagen Passat Sedan
Category: Service
Service Date: 07/01/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
EVAN B. on 07/28/2017
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"Always kind and helpful"
Love this place. Good people.
Vehicle: Dodge Nitro
Service Date: 07/27/2017
Review Created: 07/28/2017 07:50 AM
Ed L. on 07/28/2017
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Ed said this business always takes care of him even when they are busy no matter what the case is. The prices are also really good.
Vehicle: Mercedes-Benz GLK-Class
Category: Service
Service Date: 07/01/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Sergio F. on 07/27/2017
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Sergio said this business provided him with the service and the results he desired.
Vehicle: BMW 5 Series
Category: Service
Service Date: 07/12/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Ryan A. on 07/18/2017
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Ryan said he recommends this service.
Vehicle: Volkswagen Rabbit
Category: Service
Service Date: 07/15/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
DIOMEDIS A. on 07/14/2017
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"Great experience, great price, and great service!"
I took my Mercedes Benz to Chicago Motors and they help me out with towing services, Rick helped me out over the phone, I didn't even had to be there. The job was done quick and well done. They fixed the driver side mirror, the transmission plate, brake caliper, changed the transmission and motor oil, and I also too advantage and change two tires. Everything was done quick at a very good price. I'm glad I took my car there.
Vehicle: Mercedes-Benz C230
Service Date: 07/01/2017
Review Created: 07/14/2017 12:00 PM
KEN S. on 07/01/2017
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"great customer service"
excellent work
Vehicle: BMW 530i
Service Date: 06/29/2017
Review Created: 07/01/2017 07:40 AM
Irwin N. on 06/29/2017
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Irwin said this business went out of their way to make his visit a pleasant experience and to save him money. They were very professional, quick and informative. They did a tip top job and they even offered him a loaner vehicle.
Vehicle: Kia Optima
Category: Service
Service Date: 05/22/2017
Review Created: 06/29/2017
This review was collected via phone interview by Customer Research Inc.
Samantha G. on 06/27/2017
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Samantha said everyone was super nice. They were honest and they did a good job on her vehicle.
Vehicle: Volkswagen Touareg
Category: Service
Service Date: 06/23/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Aaron W. on 06/14/2017
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Aaron said the business was great. They are friendly and knowledgeable.
Vehicle: Audi A4
Category: Service
Service Date: 06/10/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
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