Review for Classic Collision (Capitol Imports)
Willie R. on 02/12/2013
Spoke with Lashon. She said she was so unhappy with their service that she went to another business for the repairs. She did not like the technician's demeanor. She told him the hood and bumper needed to be fixed. He said there were no scratches on the hood, when she could clearly see them. She was also told her vehicle looked old any it would be replaced with old parts. She had just purchased her vehicle a month ago. For these reasons, she was not satisfied with the way the estimate was handled and would not be recommending them to anyone.
Service Date: 02/11/2013
Review Created: 02/12/2013
This review was collected via phone interview by Customer Research Inc.