Review for Classic Collision (Capitol Imports)
Van F. on 09/22/2014
Van said they had personnel problems which were out of their control. When a particular employee was not able to come in, who was needed to do specific work on the vehicle, they waited for his return. Since they were not sure how long the repair was now going to take, and the insurance company would not pay for rental, they rented a vehicle to him at their expense. Under the circumstances, they were really professional.
Service Date: 09/11/2014
Review Created: 09/22/2014
This review was collected via phone interview by Customer Research Inc.