ReScore Reviews™ (99)

ReScore
Overall Rating 4.7878804/5Overall Rating 4.7878804/5Overall Rating 4.7878804/5Overall Rating 4.7878804/5rating 4.7878804
Original
Overall Rating 2.30303/5Overall Rating 2.30303/5rating 2.30303rating 2.30303rating 2.30303
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Thomas D. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"supper service!!"
Coastal is the only place i will take my car for service..
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/22/2017 06:40 PM
Justin D. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome and Fast Service"
Super Helpful! They treat you like a friend and not just a customer.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:36 PM
Paul L. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and friendly"
Always a great job and friendly service Thank You
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 02:51 PM
MICHAEL Y. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great employees "
Understanding adviser
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 02:38 PM
Nelida D. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service"
Exceptional service
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 12:45 PM
6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

Good Afternoon Nelida, 
 

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

                                          

Kind Regards,       

Tasha Jean-Simon

Customer Relations Manager

(321) 723-4500 extension 2059

Verified Customer on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"2013 Elantra frpnt end repair"
They keep you informed as to the status while you are waiting - and they have good popcorn!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/22/2017 11:29 AM
6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

Good Afternoon, 
 

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We appreciate the review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

                                          

Kind Regards,       

Tasha Jean-Simon

Customer Relations Manager

(321) 723-4500 extension 2059

Alfonse L. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
I was taken care of in a very timely manner and the service writer was excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 09:29 AM
6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

Good Morning Alfonse, 
 

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

                                          

Kind Regards,       

Tasha Jean-Simon

Customer Relations Manager

(321) 723-4500 extension 2059

Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Real Professionals"
The team at Coastal Hyundai always do a great job.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/22/2017 08:38 AM
6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

Good Morning 
 

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

                                          

Kind Regards,       

Tasha Jean-Simon

Customer Relations Manager

(321) 723-4500 extension 2059

Charles B. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and personnel are excellent/"
Service has always been excellent. The advisors are really good. My advisor my last 2 times has been Wilson and he is really pleasant and knows his job.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 05:50 PM
6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

Good Morning Charles, 
 

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

                                          

Kind Regards,

Tasha Jean-Simon

Customer Relations Manager

(321) 723-4500 extension 2059

Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As always, a mostly positive experience at my last service appointment."
I had one little glitch at my recall and service appointment but even that was not a major problem. The staff is so extraordinarily customer service driven that I am totally impressed.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 01:13 PM
6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

Good Morning, 
 

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

                                          

Kind Regards,       

Tasha Jean-Simon

Customer Relations Manager

(321) 723-4500 extension 2059

Verified Customer on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"bk"
bk
Vehicle: 2004 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:58 PM
6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

Good Morning, 
 

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We appreciate the review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

                                          

Kind Regards,       

Tasha Jean-Simon

Customer Relations Manager

(321) 723-4500 extension 2059

Madelynne C. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I keep coming back."
I have been coming back for nine years. Can't picture going anywhere else. Great customer focus. They take care of you and work with you to make the experience better.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:28 PM
6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

 Good Morning Madelynne,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We appreciate your business through the 9 years you've been coming to see us.  We appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

                                          

Kind Regards,       

Tasha Jean-Simon

Customer Relations Manager

(321) 723-4500 extension 2059

Peter Z. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Completed service in QuickTime
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:31 AM
6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

Good Morning Peter, 
 

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

                                          

Kind Regards,       

Tasha Jean-Simon

Customer Relations Manager

(321) 723-4500 extension 2059

Joseph W. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"staff"
the staff at Coastal are very friendly and care about my needs.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:28 AM
6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

Good Morning Joseph, 
 

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

                                          

Kind Regards,       

Tasha Jean-Simon

Customer Relations Manager

(321) 723-4500 extension 2059

Xaviera W. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Mr Rivera and john Lyons"
Except the women Jackie was very rude m nasty
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 10:56 AM
6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

Good Afternoon Xaviera, 
 

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We appreciate the review along with your feedback since it helps us improve our service and your experience! As a token of our appreciation, We would like to offer you a free wash and vacuum on your vehicle redeemable at your next visit with us.  

Please feel free to contact me regarding any questions you might have.

                                          

Kind Regards,       

Tasha Jean-Simon

Customer Relations Manager

(321) 723-4500 extension 2059

Delrose C. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It was a good experience the only thing i didn't like was I was told I could get a free car wash but promise wasn't honored"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 10:20 AM
6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

Good Morning Delrose, 
 

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

                                          

Kind Regards,       

Tasha Jean-Simon

Customer Relations Manager

(321) 723-4500 extension 2059

6eeae4ea8194d7aaeab124d2c957ccca?s=28
Tasha J. at Coastal Hyundai responded on 09/22/2017

Good Afternoon Delrose, 
Thank you again for your time regarding your survey that you completed. I understand that you were to get a free car wash and you did not receive it during your last visit. Please accept our apologies. I have made notes on your file here in office advising that on your next visit you are to receive a free wash and vacuum.  If you should have any questions redeeming this, please feel free to contact me directly.   We look forward to seeing you again soon.  

Kind Regards, 
Tasha Jean-Simon 
Customer Relations Manager 
321-723-4500

TERRY A. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always pleasant, courteous and friendly!!!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 10:11 AM
Krystal C., Customer Relations Manager at Coastal Hyundai responded on 09/22/2017

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

~Krystal Capeles
 Customer Relations Manager
 (321) 723-4500
 Coastal Hyundai

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Great customer service and adequate timing
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 01:52 PM
Krystal C., Customer Relations Manager at Coastal Hyundai responded on 09/22/2017

Good morning valued customer,

Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

~Krystal Capeles
 Customer Relations Manager
 (321) 723-4500
 Coastal Hyundai

Marianne S. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The car was in for a recall."
Satisfactory
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 01:20 PM
Krystal C., Customer Relations Manager at Coastal Hyundai responded on 09/22/2017

Good morning Marianne,

We want to thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

~Krystal Capeles
 Customer Relations Manager
 (321) 723-4500
 Coastal Hyundai

Amy P. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Willy"
6 stars
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 12:07 PM
Krystal C., Customer Relations Manager at Coastal Hyundai responded on 09/22/2017

Good morning Ms. Pinette,

  Thank you for taking the time to complete our Hyundai survey and letting us know how your previous visit went. We are happy to hear that you are pleased with our service and our team. We also appreciate the five star review along with your feedback since it helps us improve our service and your experience!

Please feel free to contact me regarding any questions you might have.

~Krystal Capeles
 Customer Relations Manager
 (321) 723-4500
 Coastal Hyundai

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