Coles Service Center


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

161 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 18 days ago
John F. on 06/10/2017
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John said everything went wonderfully with his oil change at this business.
Vehicle: Ford Expedition
Category: Service
Service Date: 06/09/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 06/27/2017

Thank you for letting us be your choice in automtive care. If there is anything we can do for you in the future please give us a call. 

Deanna Cole
MARLENE B. on 06/09/2017
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"As always great service."
Friendly environment and I'm always pleased with the Service.
Vehicle: Nissan Sentra
Service Date: 06/08/2017
Review Created: 06/09/2017 07:01 AM
Deanna C. at Coles Service Center responded on 06/27/2017

Thank you Marlene, we here at Cole's Service Center appreciates your business. If we can be of any further assistance please do not hesitate to call.

Deanna Cole
Mona W. on 06/09/2017
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Mona said she was satisfied with the business and she has been going there for years.
Vehicle: Dodge Caliber
Category: Service
Service Date: 06/07/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 06/27/2017

As always we here at Cole's Service Center appreciate your business. Thank you for letting us be your choice in your automotive care.

Deanna Cole
Tony W. on 06/09/2017
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Tony said it was fine. They did the front end alignment.
Vehicle: Kia Rio
Category: Service
Service Date: 06/07/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 06/27/2017

Thank you Tony for choosing Cole's Service Center for your automotive care. 

Deanna Cole
MIKE K. on 06/01/2017
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"They do great job for a reasonable price."
Great honest business.
Vehicle: Nissan Frontier
Service Date: 05/31/2017
Review Created: 06/01/2017 02:48 AM
Deanna C. at Coles Service Center responded on 06/06/2017

Thank you for the kind words, and thank you for your business. If we can be of any further help, please don't hesitate to call.

Deanna Cole
Dwayne B. on 05/30/2017
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Spoke with Dwayne. She said she is very satisfied with all the work they did to her vehicle.
Vehicle: Dodge Durango
Category: Service
Service Date: 05/24/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 06/06/2017

Thank you Dwayne for letting us be your choice in automotive care. We appreciate your business.

Deanna Cole
Elnora L. on 05/22/2017
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Elnora said she was satisfied with the service this business provided.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 06/06/2017

Thank you for letting us here at Cole's Service Center service your vehicle. If we can be of any further assistance please give us a call.

Deanna Cole
Jeffery R. ReScore Review on 06/08/2017
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Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jeffery said he never took his vehicle back to this business to resolve the issue. He repaired everything himself.
Vehicle: Ford Mustang
Category: Service
Service Date: 04/27/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Jeffery said they did an alignment and there were some parts that were not put back together. His brake booster is out.
Vehicle: Ford Mustang
Category: Service
Service Date: 04/27/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 05/24/2017

Jeffery,  Thank you for recommending our shop.  Restoring an insurance totaled vehicle is always a challenge and you have really come a long way and replaced a lot of parts.  I would love to follow up on the alignment if you have replaced the other caliper as you planned.  Also, I was curious what parts were not put back together?  Talk soon.  Call when you are ready for the follow up alignment.

Deanna Cole
228-282-4807
Joni D. on 05/16/2017
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Joni said the business is courteous, efficient, and quick.
Vehicle: Chevrolet Captiva Sport
Category: Service
Service Date: 05/12/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 06/06/2017

Thank you Joni, we appreciate your business. Please don't hesitate to call if you need any further assistance.

Deanna Cole
Sheila Y. on 05/08/2017
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Sheila said she has used this business for 22 years. They take care of her during emergencies and they are always there for her.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 05/02/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 05/10/2017

As always, thank you Sheila for your business. We appreciate you letting us be your choice in automotive care. Please don't hesitate to call if you need anything. 

Deanna Cole
Debra M. on 05/04/2017
Verified badge inactive Verified
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"Always Helpful and Dependable!"
They have a great service for someone looking to purchase a used vehicle. $49.95 to do a full inspection and evaluation. You will earn a credit toward any repair if you decide to purchase the vehicle. We've been using Coles for many years for tires and repairs with no complaints. Family owned and always honest and friendly!
Service Date: 04/10/2017
Review Created: 05/04/2017 07:24 AM
Deanna C. at Coles Service Center responded on 05/08/2017

Thank you for the kind words Mrs. Debra. We here at Cole's Service Center appreciate your business. If there is any further asistance we can be please don't hesitate to call.

Deanna Cole
Gerald E. on 05/03/2017
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Gerald said this business provides great service.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 04/25/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 05/08/2017

We here at Cole's Service Center thank you for your business.

Deanna Cole
Pat M. on 04/29/2017
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Pat said the business took really good care of her and Deanna is reliable.
Category: Service
Service Date: 04/25/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 05/03/2017

Thank you for the kind words Pat. We thank you for letting us here at Cole's Service Center be your choice in your auto care. 

Deanna Cole
Terry P. on 04/29/2017
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Terry said this business was great.
Category: Service
Service Date: 04/27/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 05/03/2017

Thank you for your business Mr. Terry. We here at Cole's Service Center appreciates you for letting us be your choice in auto care.

Deanna Cole
Matthew D. on 04/28/2017
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Spoke with Tish. She said she liked this business. They were affordable.
Vehicle: Nissan Quest
Category: Service
Service Date: 04/21/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 05/03/2017

We here at Cole's Service Center thank you for your business. If there is any further assistance we can be don't hesitate to call. 

Deanna Cole
Bobby S. on 04/26/2017
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Bobby said his overall experience at this business was very good and he would recommend them for service.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 03/28/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 04/27/2017

Thank you for letting Cole's Service Center be your choice in your automotive needs. Any further service you may need in the future please do not hesitate to call.

Deanna Cole
Neal T. on 04/26/2017
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Neal said this business performed the service they said they were going to do and they did well. They always do a wonderful job.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/14/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 04/27/2017

Thank you for the kind words Mr. Neal. We here at Cole's Service Center appreciate you for letting us service your vehicle. If there is anything in the future we can help you with please don't hesitate to give us a call.  

Deanna Cole
BRIAN P. on 04/23/2017
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"Best in town!"
Cole's Service Center is friendly and reliable. I trust Wes with all my vehicles!
Vehicle: Chevrolet Silverado 1500
Service Date: 04/20/2017
Review Created: 04/23/2017 08:33 PM
Deanna C. at Coles Service Center responded on 04/25/2017

Thank you for letting us service your vehicle. We here at Cole's Service Center appreciate your business.

Deanna Cole
Donald C. on 04/21/2017
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Donald said he appreciates the business and its great mechanics, and the great work they do. He is ecstatic and he's very happy.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/17/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 04/25/2017

We here at Cole's Service Center value your business. Thank you for the kind words, and especially thank you for letting us service your vehicle.

Deanna Cole
Ken D. on 04/19/2017
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Ken said his experience with this business is great and they are very good people. It is a family business, and they are on top of things. He would like them to keep it going. The community needs their service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/06/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 04/20/2017

We here at Cole's Service Center would like to thank you for your business as always Mr. Ken. We appreciate your kind words. If there is anything you need in the future please do not hesitate to call.

Deanna Cole
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