Coles Service Center


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

172 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 18 days ago
Marcus D. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sarah. She said the staff did a good job. They were thorough and quick. They told her everything that was going on.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/18/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Albert L. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Bunny. She said this business is the best. Everybody is really nice and they help her.
Vehicle: Toyota Sienna
Category: Service
Service Date: 06/30/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Carlos A. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carlos said it was great customer service. They explained everything with great detail. The staff went above and beyond with their service.
Vehicle: Dodge Dakota
Category: Service
Service Date: 07/19/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 08/04/2017

Thank you for the kind words. We here at Cole's Service Center thank you for your business.

Deanna Cole
Jana H. on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jana said the business did not repair her air conditioner because it was too expensive.
Vehicle: Buick Century
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Josh R. on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Josh said everything was up to par at the business.
Vehicle: Toyota Prius
Category: Service
Service Date: 07/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 08/04/2017

Thank you Josh for letting Cole's Service Center be your choice in automotive care. We thank you for your business.
Deanna Cole

Sandra H. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sandra said this business is good and they do everything right. They do a great job on everything they do.
Vehicle: Hyundai Accent
Category: Service
Service Date: 07/11/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 08/04/2017

We here at Cole's Service Center appreciate the kind words. We thank you for letting us be your choice in automotive care.

Deanna Cole
Betty S. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Betty said they are very nice people. After she got home from service, she noticed the vehicle was leaking. The business came, picked it up and took care of the problem.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 07/07/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 08/04/2017

We thank you for your business Mrs. Betty. If we can be of any further assistance please do not hesitate to call. Thank you for the kind words.
Deanna Cole

Neal T. on 06/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Neal said this business did everything as promised and they finished quickly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 06/28/2017
Review Created: 06/29/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 07/05/2017

Thank you Neal for the business. We here at Cole's Service Center appreciate your business. Please let us know if we can be of any further assistance.

Deanna Cole
Faith E. on 06/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Faith said it was a really good service.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 06/27/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 07/05/2017

Thank you Faith for letting us service your vehicle. If we can be of any further assistance please do not hesitiate to call.

Deanna Cole
Tony B. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Kathy. She said the business is easy to get into, they do a good job and take care of his vehicle.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/07/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 07/05/2017

Thank you for your business, if there is anything further we can assist you with please don't hesitate to call.

Deanna Cole
Kevin P. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Danielle. She said this business has always been very helpful in regards to her vehicle.
Vehicle: Ford F-150
Category: Service
Service Date: 06/09/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 07/05/2017

Here at Cole's Service Center we appreciate your business. Thank you for choosing us to be your choice in automotive care.

Deanna Cole
John F. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said everything went wonderfully with his oil change at this business.
Vehicle: Ford Expedition
Category: Service
Service Date: 06/09/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 06/27/2017

Thank you for letting us be your choice in automtive care. If there is anything we can do for you in the future please give us a call. 

Deanna Cole
MARLENE B. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As always great service."
Friendly environment and I'm always pleased with the Service.
Vehicle: Nissan Sentra
Service Date: 06/08/2017
Review Created: 06/09/2017 07:01 AM
Deanna C. at Coles Service Center responded on 06/27/2017

Thank you Marlene, we here at Cole's Service Center appreciates your business. If we can be of any further assistance please do not hesitate to call.

Deanna Cole
Mona W. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mona said she was satisfied with the business and she has been going there for years.
Vehicle: Dodge Caliber
Category: Service
Service Date: 06/07/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 06/27/2017

As always we here at Cole's Service Center appreciate your business. Thank you for letting us be your choice in your automotive care.

Deanna Cole
Tony W. on 06/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tony said it was fine. They did the front end alignment.
Vehicle: Kia Rio
Category: Service
Service Date: 06/07/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 06/27/2017

Thank you Tony for choosing Cole's Service Center for your automotive care. 

Deanna Cole
MIKE K. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They do great job for a reasonable price."
Great honest business.
Vehicle: Nissan Frontier
Service Date: 05/31/2017
Review Created: 06/01/2017 02:48 AM
Deanna C. at Coles Service Center responded on 06/06/2017

Thank you for the kind words, and thank you for your business. If we can be of any further help, please don't hesitate to call.

Deanna Cole
Dwayne B. on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Dwayne. She said she is very satisfied with all the work they did to her vehicle.
Vehicle: Dodge Durango
Category: Service
Service Date: 05/24/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 06/06/2017

Thank you Dwayne for letting us be your choice in automotive care. We appreciate your business.

Deanna Cole
Elnora L. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elnora said she was satisfied with the service this business provided.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 06/06/2017

Thank you for letting us here at Cole's Service Center service your vehicle. If we can be of any further assistance please give us a call.

Deanna Cole
Jeffery R. ReScore Review on 06/08/2017
ReScore
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jeffery said he never took his vehicle back to this business to resolve the issue. He repaired everything himself.
Vehicle: Ford Mustang
Category: Service
Service Date: 04/27/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Jeffery said they did an alignment and there were some parts that were not put back together. His brake booster is out.
Vehicle: Ford Mustang
Category: Service
Service Date: 04/27/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 05/24/2017

Jeffery,  Thank you for recommending our shop.  Restoring an insurance totaled vehicle is always a challenge and you have really come a long way and replaced a lot of parts.  I would love to follow up on the alignment if you have replaced the other caliper as you planned.  Also, I was curious what parts were not put back together?  Talk soon.  Call when you are ready for the follow up alignment.

Deanna Cole
228-282-4807
Joni D. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joni said the business is courteous, efficient, and quick.
Vehicle: Chevrolet Captiva Sport
Category: Service
Service Date: 05/12/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 06/06/2017

Thank you Joni, we appreciate your business. Please don't hesitate to call if you need any further assistance.

Deanna Cole
Displaying Review 1 - 20 of 172 in total