College Park Hyundai


Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5rating 4.38

775 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.2903226/5Overall Rating 4.2903226/5Overall Rating 4.2903226/5Overall Rating 4.2903226/5rating 4.2903226
Original
Overall Rating 2.13333/5Overall Rating 2.13333/5rating 2.13333rating 2.13333rating 2.13333
90% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Earl B. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Was coming here since 2001
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/24/2017 06:08 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/25/2017

We really appreciated your continued service and your great review - thank you!!

Delicia B. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Carr 💯"
I've said it once and I'll say it again, always a satisfied customer!!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/24/2017 04:10 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/25/2017

We LOVE to hear from you again and again and truly appreciate your review and continued support!!

Madelaine B. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repair and Maintenance"
Unscheduled repair as well as scheduled maintenance done in a timely manner while I waited.
Vehicle: 2003 Hyundai Elantra
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/22/2017 12:15 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/24/2017

Our goal is to provide you with 5 star service - thank you very much for your review!!

Brenda T. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant people, clean surrounding.5 stars"
Top rated!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/21/2017 07:32 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/24/2017

Your very kind review is truly appreciated!!

Robert M. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Listeners"
You always listen carefully to our concerns.
Vehicle: 2003 Hyundai Elantra
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/21/2017 01:42 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/21/2017

Thank you for your review and your continued support!!

Duncan W. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best!"
They took care of me in a timely manner and fixed a few recalls in a matter of hours. No fuss. Thanks
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/15/2017
Service Type: Repair
Review Created: 04/21/2017 11:49 AM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/21/2017

Mike and Andy love helping our customers!!! Thank you for your review!!

Suzanne T. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Excellent service as always
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/21/2017 10:03 AM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/21/2017

Your review really made William's day - thank you!!

Sonte D. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
The waiting room is nice. Could use a few more tables with access to plugs for people who need to work.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/10/2017
Service Type: Repair
Review Created: 04/18/2017 06:58 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/19/2017

Thank you very much for your feedback. We are looking at ways to create some work stations...hopefully by your next visit we will have this all set up.  Have a great day!

Brenda S. on 04/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Customer Support!"
Excellent customer care while I waited for my first oil change.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/17/2017 08:15 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/18/2017

I am very sorry for the unexpected delay during your visit.  We will be sure to use the feedback you have provided to improve.  Thank you!

Verified Customer on 04/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"College park Hyundai "
Wow
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/06/2017
Service Type: Maintenance
Review Created: 04/17/2017 05:13 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/18/2017

Thank you very much for your review!!

Verified Customer on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice Service"
Everything was perfect!
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 04/08/2017
Service Type: Maintenance
Review Created: 04/17/2017 04:55 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/18/2017

We LOVE providing perfect service - thank you for your review !!

Verified Customer on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fast and friendly people at this service center.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/06/2017
Service Type: Maintenance
Review Created: 04/14/2017 10:34 AM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/14/2017

You are SO kind - thank you very much for your review!!

Verified Customer on 04/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly staff"
Staff is friendly and eager to help.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/05/2017
Service Type: Maintenance
Review Created: 04/14/2017 10:21 AM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/14/2017

Your kind review is really appreciated!!

Wanda T. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Very professional and informative
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 03/25/2017
Service Type: Repair
Review Created: 04/13/2017 10:55 AM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/14/2017

Thank you very much for your review!!

Hercules J. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD SERVICE AND VERY CONVENIENT"
IN AND OUT IN EXCELLENT TIME AND SERVICE WAS VERY GOOD.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/03/2017
Service Type: Repair
Review Created: 04/11/2017 09:15 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/14/2017

We really appreciate your review - thank you!!

Fitz E. on 04/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
The personal service and speed at which it's handled.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 03/29/2017
Service Type: Repair
Review Created: 04/09/2017 06:59 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/10/2017

Your kind review is really appreciated - thank you!!

Mary W. on 04/09/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
"First bad service"
Whoever changed my oil didn't tighten the screw. I am currently sitting on 95 South 42 miles from Richmond, VA waiting on a tow truck. NOT HAPPY!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/04/2017
Service Type: Maintenance
Review Created: 04/09/2017 01:12 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/10/2017

I am so very sorry for the condition of your Santa Fe and for the inconvenience that this caused you. I understand that you spoke with Mike Goldberg this morning.  Mike will work with you until this matter is resolved to your satisfaction.  If I can be of any assistance, please contact me at 301-717-3419 or rose@rrrautos.com. Thank you
Rose Bayat, Director of Customer Retention

Chenoki P. on 04/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"My car service"
So far the service has been good and when there are any mistakes made they will resolve it for you.
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 04/09/2017 11:28 AM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/10/2017

Thank you for your review and for your suggestion!!

Susan P. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service, professionalism, and customer care."
My family has bought three cars from this dealership, and are looking to buy another!
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 03/30/2017
Service Type: Maintenance
Review Created: 04/07/2017 03:45 PM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/07/2017

Your kind review will really make Williams day - thank you!!!

Lynn J. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Staff"
Yes.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 03/29/2017
Service Type: Maintenance
Review Created: 04/07/2017 11:57 AM
Rose B., Director of Customer Retention at College Park Hyundai responded on 04/07/2017

Your 5 star review is really appreciated - thank you!!

Displaying Review 1 - 20 of 775 in total