Collins Auto Repair Inc.


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

446 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
99% Would Recommend
99% Business Response
Latest Review 7 days ago
Al R. on 08/10/2017
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"good service"
great job
Vehicle: GMC Terrain
Service Date: 08/09/2017
Review Created: 08/10/2017 01:49 PM
Lynn H. at Collins Auto Repair Inc. responded on 08/14/2017

Thanks for taking the time to take our survey and for the continued trust in us.

Robert G. on 08/02/2017
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Robert said the business was good to him, and he liked the work they did.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 07/31/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 08/09/2017

Thanks again for the trust you have in us. Glad the new gear is better.

Dale S. on 08/01/2017
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Dale said this business did great work. He said they are really good but they were over booked so it took a little time to get his vehicle in.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 07/24/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 08/03/2017

Sorry about being booked out so far. With todays workforce, its hard to find quality technicians that we can trust to work on our customers cars. Thanks for being patient.

Kyle J. on 08/01/2017
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Kyle said this business did what they said they were going to do.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/25/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 08/03/2017

Thanks agin for taking time to give us feedback. Its always a pleasure. 

Dave N. on 07/30/2017
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"Unsurpassed customer service! "
Everyone should select one auto repair facility they can trust and have 100% of your service performed at that location...that way you always know what has been done and when. My Honda Ridgeline went in for a regular interval oil change. As they always do, their tech did an inspection along with the oil change. Found a torn wiper blade, a very dirty cabin filter, and my transmission fluid was well past the mileage for a flush. I depend on the Ridgeline every week, so it is refreshing to have a shop that keeps an eye on the things that need to be done. In addition, their prices are extremely fair. I can't recommend Collins Auto Repair enough.
Vehicle: Honda Ridgeline
Service Date: 07/28/2017
Review Created: 07/30/2017 02:27 PM
Lynn H. at Collins Auto Repair Inc. responded on 07/31/2017

I love the title to this one. Unsurpassed Customer Service. This is what we strive for every time. Thanks for the trust that you have in us. Take care and enjoy the summer. As always, let us know if you have any questions or concerns.

Derek S. on 07/17/2017
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Derek said the business was on time and they told him exactly what was wrong with his vehicle.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 07/13/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 07/24/2017

Thank you for the kind words. Please let me know when we are needed again.

Leroy T. on 07/17/2017
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Leroy said the business did a good job.
Vehicle: GMC Canyon
Category: Service
Service Date: 07/13/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 07/24/2017

Thank you for the kind words and for bringing the pictures in for Marc to enjoy.

Jane K. on 07/13/2017
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Jane said this business did a good job.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 07/06/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 07/24/2017

Thank you for taking the time for the survey. Please let us know when we can help again.

Dick J. on 07/13/2017
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Spoke with Francis. She said she is very satisfied with their work. They have been very good and kind to her.
Vehicle: Buick LeSabre
Category: Service
Service Date: 07/07/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 07/24/2017

Thanks again. Its always a pleasure. You can brighten our day anytime. Thanks for trusting us.

Heather H. on 07/13/2017
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Heather said this business serviced her vehicle well and they have great customer service.
Vehicle: Subaru XV Crosstrek
Category: Service
Service Date: 07/10/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 07/24/2017

Thank you for trusting us and for taking the time to give us positive feedback. Let us know when we can help again.

Brad E. on 07/11/2017
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"Very thorough!"
I won't take my vehicles anywhere else! They do a thorough check of the entire vehicle which helps put my mind at ease!
Vehicle: Ford Edge
Service Date: 06/22/2017
Review Created: 07/11/2017 08:36 AM
Lynn H. at Collins Auto Repair Inc. responded on 07/11/2017

Thank you Brad  for the kind words and the trust you have in Collins. We are grateful to have great friends such as you and your wife. Please feel free to call or stop in anytime. I hope you enjoyed your vacation.

Richard M. on 07/11/2017
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Richard said he was in and out. They had good service.
Vehicle: GMC Yukon
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 07/24/2017

Thanks again for trusting us.

Gene W. on 07/11/2017
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Gene said he is always satisfied with the business.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 07/24/2017

Thank you for trusting us with your vehicle and family. Glad to here your trip went well.

Jeff B. on 07/09/2017
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"Quick Service"
Thank you for being able to make the time to get my A/C working again. The timing was great, great service as always !!
Vehicle: Ford Edge
Service Date: 07/05/2017
Review Created: 07/09/2017 08:42 PM
Lynn H. at Collins Auto Repair Inc. responded on 07/10/2017

Thanks again Jeff for trusting Collins. Hope you enjoyed the weekend.

Ryan S. on 07/05/2017
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"Friendly and honest service"
Collins has great customer service and provides quality work at an affordable price point.
Vehicle: Ford Expedition
Service Date: 06/30/2017
Review Created: 07/05/2017 08:47 AM
Lynn H. at Collins Auto Repair Inc. responded on 07/05/2017

Thank you Ryan for the positive feedback. We strive for perfection and customer satisfaction. Please feel free to call or stop by with any questions or concerns you may have.

Jeff B. on 06/30/2017
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"Great Service !!"
Thanks for getting our car in right away & fixing the problem. God job !!
Vehicle: Ford Taurus
Service Date: 06/28/2017
Review Created: 06/30/2017 07:25 AM
Lynn H. at Collins Auto Repair Inc. responded on 06/30/2017

Thanks again for trusting us. Its always a pleasure. 

Emmett S. on 06/23/2017
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Emmett said he goes to the business a lot.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 06/26/2017

Thanks again Emmett for the continued trust. Please say hi to your mom and dad. We miss them.

Lanny P. on 06/17/2017
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"As Always!!!"
Professional, honest and fair, what more can be expected?!
Vehicle: Ford Expedition
Service Date: 06/15/2017
Review Created: 06/17/2017 11:44 AM
Lynn H. at Collins Auto Repair Inc. responded on 06/19/2017

Thanks again Lanny for your continued loyalty. Please feel free to call or stop by anytime.

Gordon M. on 06/17/2017
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Spoke with Dota. She said the business was honest.
Vehicle: Buick LeSabre
Category: Service
Service Date: 06/15/2017
Review Created: 06/17/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 06/26/2017

Thank you for the kind words and for trusting Collins with your car. Please feel free to call or stop by anytime with questions or concerns.

Jodie H. on 06/14/2017
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"Always can depend on u. Luv Lynn, funny and sweet."
I'm not going to lie, I hate when it's a bad problem, because there goes another pay check. But better safe than sorry!
Vehicle: Dodge Pickup
Service Date: 06/12/2017
Review Created: 06/14/2017 02:01 PM
Lynn H. at Collins Auto Repair Inc. responded on 06/14/2017

Thank you for the kind words and for trusting us with your family and cars. Please feel free to call or stop by anytime.

Displaying Review 1 - 20 of 446 in total