Lisa said she asked for the same size rental vehicle as her vehicle and was given a hatchback. She said the rental vehicle was not ready when she went to drop off her vehicle and she had to wait forty-five minutes. She went back to exchange the hatchback for a larger vehicle the next day. They called her ten days after she dropped off her vehicle and told her it was ready. Five minutes after she drove away from the business her vehicle stalled out. She tried several times to restart it and it would not. She said they drained her battery. They towed her vehicle back to the business and kept it an additional three days. She will not recommend them to others based on this experience and some prior experiences she has had with this business.
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