ReScore Reviews™ (8)

ReScore
Overall Rating 4.3749987/5Overall Rating 4.3749987/5Overall Rating 4.3749987/5Overall Rating 4.3749987/5rating 4.3749987
Original
Overall Rating 1.375/5rating 1.375rating 1.375rating 1.375rating 1.375
95% Would Recommend
100% Business Response
Latest Review 2 days ago
Valeria P. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people who show good customer service that helps a lot."
Valeria P
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/22/2017 09:28 PM
Jon C., Service Director at Colonial Hyundai responded on 09/23/2017

Thank you for taking the time to complete this review for Tommy and our entire team here at Colonial Hyundai. My entire team and I are honored to have been given the opportunity to serve you over the years. We hope to always earn your business! 

Jon R. Carpenter
Service Director
804-414-2035
Ivory R. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
very good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 05:59 AM
Jon C., Service Director at Colonial Hyundai responded on 09/22/2017

I want to take a moment to thank you for completing this review for Tommy and his team. My entire team and I are honored to have been given the opportunity to serve you. Please let anyone of us know how we can help you in the future!

Jon R. Carpenter
Service Director
804-414-2035
Norma R. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service and brake pads"
Very pleased with the service I received when coming in for a couple recalls on my sonatas. While there , they noticed my brake pads needed changing. Good price and fast service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 05:42 AM
Jon C., Service Director at Colonial Hyundai responded on 09/21/2017

I want to thank you for taking the time complete this review for Tommy and his team. All of us here at Colonial Hyundai are honored to have been allowed to serve you. Please let anyone of us know how we can help you in the future! 

Jon R. Carpenter
Service Director
804-414-2035
Cynthia S. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and state inspection"
Prompt and friendly.
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 03:17 PM
Jon C., Service Director at Colonial Hyundai responded on 09/20/2017

I would like to thank you for taking the time to complete this review for Kimberly and her team. All of us here at Colonial Hyundai are honored to have been given the opportunity to serve you. Please let anyone of us know how we can help you in the future!

Jon R. Carpenter
Service Director
804-414-2035
Elizabeth R. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people"
Yes and have to many
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 04:13 AM
Jon C., Service Director at Colonial Hyundai responded on 09/20/2017

Thank you for taking the time out of your day to complete this review for Tommy and his team. We are honored to have been allowed to serve you and we hope to see you next time!

Jon R. Carpenter
Service Director
804-414-2035
Basile P. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding employees"
Always fast and friendly, your team of employees make me feel like family not just a customer!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:22 PM
Jon C., Service Director at Colonial Hyundai responded on 09/20/2017

Thank you for taking the time to complete this review for Summer and her team. All of us here at Colonial Hyundai are honored to have been allowed to serve you. Please let anyone of us know how we can help you in the future!

Jon R. Carpenter
Service Director
804-414-2035
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I like this location better then broad street"
Customer service is great every employee is friendly
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 03:49 PM
Jon C., Service Director at Colonial Hyundai responded on 09/19/2017

I want to thank you for taking the time out of your day to complete this review for us. My team and I are honored you have given us the opportunity to serve you. Please let anyone of us know how we can help you in the future! 

Jon R. Carpenter
Service Director
804-414-2035
JOSEPH W. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service call"
I had a warning light come on and I called in for serice. They checked it the next day, fixed the problem and suggested that I also needed my oil changed. I also had that done. No problems, the service people were nice and friendly.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 03:49 PM
Jon C., Service Director at Colonial Hyundai responded on 09/18/2017

I want to thank you for taking the time to complete this review for Tommy and his team. My entire team and I are honored to have been allowed to serve you. Please let anyone of us know how we can help you in the future!

Jon R. Carpenter
Service Director
804-414-2035
Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/17/2017 10:25 AM
Jon C., Service Director at Colonial Hyundai responded on 09/17/2017

Thank you for taking the time to complete this review for us. My team and I are honored to have been given the opportunity to serve you. Please let us know how we can help you in the future!

Jon R. Carpenter
Service Director
804-414-2035
Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service "
Had my oil changed I was in and out quickly
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/17/2017 06:22 AM
Jon C., Service Director at Colonial Hyundai responded on 09/17/2017

Thank you for taking the time to complete this review for us. My team and I are honored to have been given the opportunity to serve you. Please let us know how we can help you in the future!

Jon R. Carpenter
Service Director
804-414-2035
John R. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repair"
They were great to work with and did a phenomenal job on my car!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/16/2017 07:16 PM
Jon C., Service Director at Colonial Hyundai responded on 09/17/2017

I want to take a moment to thank you for completing this review for Aaron and his team. We are honored you have given us the opportunity to serve you. Please let anyone of us know how we can help you in the future! 

Jon R. Carpenter
Service Director
804-414-2035
Don C. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very friendly service..."
I had my car serviced due to a recall and was very satisfied with the results...
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/15/2017 11:10 AM
Jon C., Service Director at Colonial Hyundai responded on 09/15/2017

Thank you for taking the time to complete this review for Aaron and his team. All of us here at Colonial Hyundai are honored to have been allowed to serve you. Please let anyone of us know how we can help you in the future!

Jon R. Carpenter
Service Director
804-414-2035
Candida H. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Everytime I come here I get what I believe to be, honest and quality service. This is the only place I take my vehicle for services.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 08:10 PM
Jon C., Service Director at Colonial Hyundai responded on 09/14/2017

Thank you for taking the time to complete this review for Kimberly and our team. All of us here at Colonial Hyundai are honored to have been allowed to serve you and we hope to see you next time!

Jon R. Carpenter
Service Director
804-414-2035
TYRA H. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Received quality and efficient service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 06:45 PM
Jon C., Service Director at Colonial Hyundai responded on 09/14/2017

I want to thank you for taking the time to complete this review for us. My team and I are honored to have been given the opportunity to serve you. Please let anyone of us know how we can help you in the future!

Jon R. Carpenter
Service Director
804-414-2035
Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Thanks
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 05:16 PM
Jon C., Service Director at Colonial Hyundai responded on 09/13/2017

I want to thank you for completing this review for Aaron and his team. We are honored you have allowed us to serve you and we hope to serve you in the future! 

Jon R. Carpenter
Service Director
804-414-2035
Donna R. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service"
Everything was done as always
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 11:28 AM
Jon C., Service Director at Colonial Hyundai responded on 09/13/2017

Thank you for taking the time to complete this review for Tommy and his team. My entire team and I are honored to have been allowed to serve you and we hope to see you next time!

Jon R. Carpenter
Service Director
804-414-2035
Christopher N. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and quick service"
Friendly and quick service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 07:34 PM
Jon C., Service Director at Colonial Hyundai responded on 09/13/2017

Thank you for taking the time to complete this review for Kimberly and her team. We are honored you have allowed us to serve you. Please let anyone of us know how we can help you in the future!

Jon R. Carpenter
Service Director
804-414-2035
Sandra S. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Great customer service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/12/2017 02:56 PM
Jon C., Service Director at Colonial Hyundai responded on 09/12/2017

I would like to thank you for completing this review for Kimberly and her team. All of us here at Colonial Hyundai are honored to have been allowed to serve you and we hope to help you in the future!

Jon R. Carpenter
Service Director
804-414-2035
Judy S. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always pleasant experience "
Got me in on a Friday and Kim was great with a special request.
Vehicle: 2009 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 01:57 PM
Jon C., Service Director at Colonial Hyundai responded on 09/12/2017

I want to take a moment to thank you for taking the time to complete this review for us. My team and I are honored to have been given the opportunity to serve you. Please let anyone of us know how we can help you in the future!

Jon R. Carpenter
Service Director
804-414-2035
Donna R. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service and Price"
I dropped my car off at 9:30 and picked it up at 2. Was done and no hassle or issues. Would come back.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 01:20 PM
Jon C., Service Director at Colonial Hyundai responded on 09/12/2017

Thank you for taking the time to complete this review for Aaron and his team. We are honored you have allowed us to serve you. I am sorry he missed your coupon and I will pass this on to him. Thank you again!

Jon R. Carpenter
Service Director
804-414-2035
Displaying Review 1 - 20 of 1373 in total