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Colonial Hyundai of Downingtown

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,102 Reviews)
72
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
111
Total ReScores
4.7
ReScore Average
72
Net Promoter Score ®

Business Details

About

Colonial Hyundai is staffed with expert technicians and highly trained advisors who provide quality Hyundai repair and maintenance service. Colonial Hyundai is staffed with expert technicians and highly trained advisors who provide quality Hyundai repair and maintenance service.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(610) 873-9000
Opening in 27 minutes
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
4423 West Lincoln Highway Downingtown, PA 19335
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,102 Reviews)

MB
gravatar
Michael B.
Coatesville, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/16/2014
verified customer Verified Customer
Category: Service
Vehicle is not reliable
I have brought the vehicle in for many fixes to the turbo and it is always an issue to get just a free oil change for my inconvenience and use of my vacation time away from work.
Not Recommended
Service T. from Colonial Hyundai of Downingtown responded on 02/19/2014 05:39 AM

Michael, Thank you for taking the time to write this review.  We greatly appreciate your feedback.  We work diligently to complete any needed emergency repairs as quickly as possible, as we understand the great inconvenience this can cause to our customers.  I hope that having your vehicle repaired within the hour you arrived at the dealership caused little disruption in your schedule.  We are not able to offer goodwill on behalf of Hyundai Motor America, as we are a franchised establishment, so we hope that a complimentary oil change as goodwill on behalf of Colonial Hyundai is appreciated!  Again, we understand the inconvenience that unexpected vehicle repairs can cause, but we hope that as a team we are able to minimize disruption to your day as much as possible.  We do look forward to seeing you for your next routine maintenance visit where you are able to take advantage of the complimentary oil change.  Thank you for your business!- Abby

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