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Colonial Hyundai of Downingtown

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,102 Reviews)
72
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
111
Total ReScores
4.7
ReScore Average
72
Net Promoter Score ®

Business Details

About

Colonial Hyundai is staffed with expert technicians and highly trained advisors who provide quality Hyundai repair and maintenance service. Colonial Hyundai is staffed with expert technicians and highly trained advisors who provide quality Hyundai repair and maintenance service.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(610) 873-9000

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
4423 West Lincoln Highway Downingtown, PA 19335
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,102 Reviews)

SL
gravatar
SCOTT L.
West Chester, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/31/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good for the most part
Could do a better job, as could most dealerships, of communicating pricing/etc. beforehand for maintenance and warranty information.
Not Recommended
Service T. from Colonial Hyundai of Downingtown responded on 04/07/2014 08:16 AM

Scott, Thank you for taking the time to write this review.  We understand there has been a breakdown in communication from when you purchased your vehicle.  We make every effort to be clear with pricing and answer all questions before starting work on your vehicle to help prevent any surprises.  I hope we were able to answer any questions you had, to make sure you have a clear expectation at your next visit.  Again, thank you for your feedback, and Thank you for your business!  We look forward to seeing you for your next visit.- Abby

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