ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fix your survey"
I already wrote my review on the first "page" under comments. You can cut/paste to here. This duplication of effort is completely unnecessary.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/22/2017 02:57 AM
Paul D. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil thickness"
Work was OK
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 05:24 AM
Margie B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Fast an friendly service
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:03 PM
Pam B. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Make sure you bring your own paper"
The service department is really good and timely, but they refuse to fill the after-hours drop-box with service envelopes. So bring your own piece of paper to write down what you want done and perhaps some tape to secure your keys to the self-provided paper. We have brought this to the service department's attention, but they can't or won't correct the problem.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 10:52 AM
Rodney F C., Service Manager at Columbus Hyundai responded on 09/19/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra Black"
Service is Always customer oriented!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 12:29 PM
Rodney F C., Service Manager at Columbus Hyundai responded on 09/14/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
John B. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service Department "
Service is always done on time and friendly employees
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 11:34 AM
Rodney F C., Service Manager at Columbus Hyundai responded on 09/14/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
Paul M. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"in and out quick"
Performing recalls. I waited at the dealership and expected to be a while but they performed the recalls quickly and had me out in no time.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/08/2017 02:51 AM
Rodney F C., Service Manager at Columbus Hyundai responded on 09/08/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
Rita W. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Excellent
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/05/2017 04:01 PM
Rodney F C., Service Manager at Columbus Hyundai responded on 09/08/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
BRIAN K. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The only issue is that the service dept. should offer full synthetic oil even if it is not a high demand item. The customer shouldn't have to take their own oil.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/03/2017 11:28 AM
Rodney F C., Service Manager at Columbus Hyundai responded on 09/08/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
John C. on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Take care customers"
Great service
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/02/2017 07:06 PM
Rodney F C., Service Manager at Columbus Hyundai responded on 09/08/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
Verified Customer on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
They are thorough and also respectful of my time.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 08/30/2017 10:35 AM
Rodney F C., Service Manager at Columbus Hyundai responded on 08/30/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
Ashley H. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly...fast."
I would definitely be back and told family how fast my car was fixed. Very satisfied!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/26/2017
Service Type: Repair
Review Created: 08/29/2017 08:51 PM
Rodney F C., Service Manager at Columbus Hyundai responded on 08/30/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
Trina S. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Columbus Hyundai - Great Place to Do Business"
Friendly staff. Always kind. Toni and Rodney are the best.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/26/2017
Service Type: Repair
Review Created: 08/29/2017 01:45 PM
Rodney F C., Service Manager at Columbus Hyundai responded on 08/30/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
Brian A. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Go see Allen Castleman!"
Allen Castleman was our salesman. He listened to us and helped us make the right decision! He didn't just try to make a sale. He made us happy!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 08/29/2017 01:00 PM
Rodney F C., Service Manager at Columbus Hyundai responded on 08/30/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
Carl M. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always fast, friendly service"
I recommend this service department to anyone
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/28/2017 09:28 AM
Rodney F C., Service Manager at Columbus Hyundai responded on 08/28/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
Harris R. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They care about the work done for you."
Best automotive service department around.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 11:48 AM
Rodney F C., Service Manager at Columbus Hyundai responded on 08/22/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
Janice S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service was very professional"
Great staff
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:56 AM
Rodney F C., Service Manager at Columbus Hyundai responded on 08/17/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
Issac P. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Yes
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/14/2017 09:02 PM
Rodney F C., Service Manager at Columbus Hyundai responded on 08/17/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
Carlos K. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service! 👍🏽"
I received speedy service with quality replacement of problem. Service manager was nice enough to wait for me to pick my vehicle up at close of day.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/09/2017 10:09 AM
Rodney F C., Service Manager at Columbus Hyundai responded on 08/10/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
James P. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast friendly service."
Always fast service at any time or day.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/04/2017 05:54 PM
Rodney F C., Service Manager at Columbus Hyundai responded on 08/05/2017

Thank you for allowing us to serve you.

Rodney Cockrell
Service Manager
Columbus Hyundai
662-328-5464
662-244-0522 Fax
columbusps@yahoo.com
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