Consolidated Auto Service Center, Inc.


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1330 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
98% Would Recommend
Latest Review about 2 years ago

Review for Consolidated Auto Service Center, Inc.
Emily S. ReScore Review on 11/16/2011
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Second Trip"
I finally got back in to get the bottom of my car fixed and everything was taken care of. They did a great job of getting me in and out and didn't sacrifice in customer service at all. Pleasant experience overall.
Category: Collision
Service Date: 11/03/2011
Review Created: 11/08/2011
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Emily said she has to go back because something underneath by the bumper has fallen and it's scraping on the ground. She talked with the business and she's returning Saturday. She'll recommend this business as long as everything is rectified on Saturday and because of previous experience. Her vehicle was ready earlier than promised and they're very friendly.
Category: Collision
Service Date: 11/03/2011
Review Created: 11/08/2011
This review was collected via phone interview by Customer Research Inc.
Steve C. at Consolidated Auto Service Center, Inc. responded on 11/16/2011
Owner stopped by to have us look at what might have fallen. Turns out that after the vehicle was picked up, the bottom of the front bumper bottomed out on something. It damaged the bumper and the lower shields were torn off. The owner was shown and we explained what happened. We also offered to install new parts at no cost if she paid for the parts.