Consolidated Auto Service Center, Inc.


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1330 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
98% Would Recommend
Latest Review about 2 years ago

Review for Consolidated Auto Service Center, Inc.
Joseph N. on 10/08/2013
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Joseph said the front bumper was not sanded down and the alignment is not done right. The paint had spider webs and swirls. The vehicle had to be brought back because it was not done right the first time. There was dust in the vents and on the dashboard and carpet. He said they talked down to him like he was an idiot. He will not recommend this business based on this experience.
Category: Collision
Service Date: 10/05/2013
Review Created: 10/08/2013
This review was collected via phone interview by Customer Research Inc.
Steve C. at Consolidated Auto Service Center, Inc. responded on 10/25/2013

After contacting owner, he brought vehicle back in to have all concerns addressed.  The insurance company ended up paying for oem parts that were originally written on the estimate for aftermarket.  The person that spoke to him like he was an idiot was not an employee of CASCI, but an insurance company employee.  The customer picked his completed car up yesterday and was happy with how repairs came out.