Consolidated Auto Service Center, Inc.


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1330 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
98% Would Recommend
Latest Review about 2 years ago

Review for Consolidated Auto Service Center, Inc.
Patricia J. on 04/12/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Patricia said this business did not complete the paint work to her satisfaction. As a result of this they had to keep her vehicle for eight days instead of the three days they promised her. She was quoted one price for the rental vehicle and just received a bill for a higher amount. She was expecting the bill to be $40 to $50 and it was $126.
Category: Collision
Service Date: 04/02/2014
Review Created: 04/12/2014
This review was collected via phone interview by Customer Research Inc.
Steve C. at Consolidated Auto Service Center, Inc. responded on 04/23/2014

Spoke to the owner who stated that the paint work was fine.  We buffed the exterior of the vehicle at no charge.  When she came to pick it up, she felt it wasn't good enough.  Her expectation was that some of the scratches that were just too deep would have come out.  We attempted a re-buff to try to get more of the scratches out.  The vehicle was only here for 5 days.