ReScore Reviews™ (4)
98% Would Recommend
Latest Review over 2 years ago
Brookfield, IL 60513
3.7 miles away
Review for Consolidated Auto Service Center, Inc.
Kenneth Or Marcella W. on 06/30/2011
Marcella said she was not completely satisfied with the quality of the body work because the muffler the business put on was totally different from other Siennas and the new one they put on was rusted on the inside. The new muffler on her vehicle does not look bad but it is not as tight of a seal as the other one. She went to pay her deductible and they charged her an additional $30 for a part that was replaced from the accident that was an exhaust system and she was not having any problems with her exhaust system until the accident. The business told her the additional $30 of the deductible was the doing of her insurance company. She rated her overall experience with the business a 3 instead of a 5 because of the reasons already stated. The people at the business were generally nice.
Service Date: 06/03/2011
Review Created: 06/30/2011
This review was collected via phone interview by Customer Research Inc.
Steve C. at Consolidated Auto Service Center, Inc. responded on 08/22/2011
Left message for owner and have not recieved a phone call back to address.