97% Would Recommend
Latest Review 7 days ago
Christie P. on 08/15/2017
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"Great experience "
Amazing customer service. Friendly and helpful.
Vehicle: Mazda Mazda5
Service Date: 08/11/2017
Review Created: 08/15/2017 02:39 PM
Allan M. on 08/11/2017
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Allan said everything worked out perfectly with the business.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/02/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Dave B. on 08/10/2017
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"Trustworthy & Great Work"
Trustworthy & Great Work
Vehicle: Hyundai Santa Fe
Service Date: 07/27/2017
Review Created: 08/10/2017 07:02 PM
Shannon L. on 08/10/2017
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"Amazing customer service!"
My vehicle had been at another service provider across the street for over two weeks. They were unable to diagnose the problem correctly. After receiving my car back (in a worse state than I dropped it off) I called JM Mechanical for a second opinion. JM Mechanical was able to get me in with in 24 hours. They assessed my vehicle and was able to give me the diagnoses that I could agree with. Also within 24 hours. They are kind, courteous, sincere, and I felt like they truly cared about my experience. It was a top notch experience. They are now my first pick when I need vehicle repairs!
Vehicle: Ford Escape
Service Date: 08/08/2017
Review Created: 08/10/2017 01:14 PM
Paddo A. on 08/10/2017
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"Great service and follow up!"
I have taken both my truck and my van to JM Mechanical. It is a bit of a drive for me from PDX but worth it. I know my vehicles are in good hands and I can always count on professional, honesty and friendly service. That means a lot to me!
Vehicle: Ford Pickup
Service Date: 08/08/2017
Review Created: 08/10/2017 08:37 AM
Jim S. on 08/09/2017
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"Great customer service, and quality work"
Appreciate attention to detail, quality work performed and a fair price, and honesty.
Vehicle: Subaru Legacy Sedan
Service Date: 08/07/2017
Review Created: 08/09/2017 05:41 AM
Brianna N. on 08/07/2017
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Brianna said Chris was nice and helpful. They explained everything before she had to ask about it.
Vehicle: Ford Escape
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Marty B. on 08/03/2017
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"Kris and Dustin and the wounderful lady with the Goat chesse...YUM thanks.."
Always efficient and professional
Vehicle: Honda Pilot
Service Date: 07/31/2017
Review Created: 08/03/2017 06:03 PM
Andy T. on 07/30/2017
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"Promp freindly service even when they were booked up."
We are associated with JM through another business that had sold. We are very lucky that we receive the same above and beyond care that we had received there. The friendliness and caring attitude is remarkable in these times of " go" "go" mentalities. Many thanks for promptly getting us fitted in to the schedule, diagnosing the issue so quickly, and remedying the problem just as fast. JM is outstanding in our book!
Vehicle: Dodge Dakota
Service Date: 07/28/2017
Review Created: 07/30/2017 10:23 AM
Jo C. on 07/28/2017
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Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"$1000 to diagnose/ no service "
Took to other shop
Service Date: 07/01/2017
Review Created: 07/28/2017 05:33 PM
Linda A. on 07/24/2017
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Linda said their customer service is phenomenal, they do superior work and are timely. They give her peace of mind, which is priceless.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 07/21/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Deana O. on 07/22/2017
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Deana said her visit was quick. The people were really nice, friendly and honest.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Dale M. on 07/22/2017
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Dale said this business was excellent.
Vehicle: Volkswagen Cabrio
Category: Service
Service Date: 07/18/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Scott G. on 07/22/2017
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Scott said these guys are good and he will be back.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Tim M. on 07/19/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Tim said they ripped him off. They knew his vehicle was 25 years old and they took advantage of that. He would never return and he wouldn't give them the time of day.
Vehicle: Honda Accord
Category: Service
Service Date: 06/30/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Roberta S. on 07/18/2017
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Roberta said she was very pleased with this business.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 06/28/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Jane D. on 07/14/2017
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"Oil Change and check"
This business is efficient, courteous, and knowledgeable.
Vehicle: Kia Forte
Service Date: 07/13/2017
Review Created: 07/14/2017 07:43 PM
Valued Customer on 07/13/2017
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"Very helpful with DOT regulations"
Our dump truck needed maintenance as well as DOT inspections. Chris made it easy for me, kept me informed, the price was fair.
Vehicle: Isuzu
Service Date: 07/12/2017
Review Created: 07/13/2017 02:47 PM
Lyallyn T. on 07/12/2017
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"Amazing"
Top quality. Accurate reading. Timely service.
Vehicle: Chrysler PT Cruiser
Service Date: 07/12/2017
Review Created: 07/12/2017 09:46 PM
Mike P. on 07/11/2017
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Mike said this business completed the requested work in a timely manner.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
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