Coughlin Hyundai of Heath


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

482 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.08333/5Overall Rating 2.08333/5rating 2.08333rating 2.08333rating 2.08333
96% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Jeffery B. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My car was fixed for a recall in 1/2 hour and washed and no questions asked"
Thanks, well done!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/22/2017 02:33 PM
HOLLY C. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership."
Always have a great experience.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/18/2017
Service Type: Maintenance
Review Created: 08/22/2017 02:08 PM
Verified Customer on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Sonata Recalls"
Sonata recalls were done in a timely manner. It was nice to have a free oil change from Hyundai for the inconvenience. The only problem I had was my driver's side mirror was turned upside down when I left the service department which I did not realize until I had already pulled out onto the busy road.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 07:01 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/22/2017

Thanks for your feedback. We have a automatic car wash and it is possible with the wash the mirror folded inward or outward. I will have our technicians pay better attention to this.

Audra Croft
Service Advisor 
740-928-9000
Joseph Z. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly personal "
Great service.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 04:50 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/22/2017

Thanks for the 5 star review! 

Audra Croft
Service Advisor 
740-928-9000
Robert M. on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Audra knows what she is doing, keeps me coming back. (And the warranty )"
I already gave it. If you lost it, that's on you!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/21/2017 02:47 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/22/2017

Thank you very much for the review! 

Audra Croft
Service Advisor 
740-928-9000
Ramona W. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff, expertise "
Excellent
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 12:30 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/22/2017

Thank you for the wonderful review! 

Audra Croft
Service Advisor 
740-928-9000
Carol D. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Great customer service as always from Audra Croft.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 10:45 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/22/2017

Apprciate the 5 star review! 

Audra Croft
Service Advisor 
740-928-9000
Heather J. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Audria is a joy to work with and my service was quicker than initially advised
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/19/2017 01:33 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/21/2017

Appreciate the wonderful review! 

Audra Croft
Service Advisor 
740-928-9000
Karen K. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Service was fast and complete. Friendly staff!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 12:01 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/18/2017

Thank you very much for the review! 

Audra Croft
Service Advisor 
740-928-9000
Bill R. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly employees, seems to be very clean inside. I've no problems when bringing my car in."
always treated with respect.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 11:52 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/17/2017

Thank you very much for the 5 star review! 

Audra Croft
Service Advisor 
740-928-9000
Robert D. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Coughlin Hyundai"
Quick recall repairs/evaluation.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/17/2017 09:27 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/17/2017

Thank you for the wonderful review!

Audra Croft
Service Advisor 
740-928-9000
TIMOTHY H. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nothing but the best!"
From the service advisors to every technician in the shop, there is no better place to get my Elantra GT serviced!
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 03:58 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/17/2017

Thank you for the compliments! 

Audra Croft
Service Advisor 
740-928-9000
Robin B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient"
I purchased my vehicle there and have always taken it to be serviced there. The employees are always friendly and helpful. When I schedule an appointment through the online site, they are waiting for me when I arrive. I've never had a problem there.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:11 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/16/2017

Appreciate the 5 star review. Thanks!

Audra Croft
Service Advisor 
740-928-9000
John T. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service and concern for customer"
everything top notch
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/14/2017 05:35 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/15/2017

We greatly appreciate your 5 star review! 

Thanks,

Audra Croft
Service Advisor
740-928-9000

David S. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic service!"
The great staff at Coughlin always provides first-rate service!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/13/2017 04:17 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/14/2017

Thanks so much for the 5 star review!

Audra Croft
Service Advisor 
740-928-9000
Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer for the past 8 years"
I recently had my 2017 Santa Fe serviced by the Coughlin Hyundai Service Dept. and, as always, everything went smoothly and efficiently. All of the mechanics and technicians seem to be top-notch and I think Audra, the service advisor, deserves gold stars and blue ribbons for the excellent work she does. I owned a 2009 Santa Fe before I purchased the 2017 Santa Fe, so I have been having my cars serviced at Coughlin Hyundai for the past eight years. I would give their Service Dept. a perfect 10 out of 10 for the work they have done for me over the past eight years.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/13/2017 03:16 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/14/2017

Thank you for the very nice review and compliments. We appreciate it! 

Audra Croft
Service Advisor 
740-928-9000
Carolyn H. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"thanks"
awesome
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/10/2017 02:20 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/11/2017

Thank you very much for the review! 

Audra Croft
Service Advisor 
740-928-9000
Melanie S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai"
Good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 02:48 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/10/2017

Thanks for the review! 

Audra Croft
Service Advisor 
740-928-9000
Bonnie M. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very friendly"
great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 01:31 PM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/10/2017

Appreciate the review! Thanks.

Audra Croft
Service Advisor 
740-928-9000
Marilyn M. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extra service"
Washed the car .treated us nice
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 11:27 AM
Audra C., Service Advisor at Coughlin Hyundai of Heath responded on 08/09/2017

We greatly appreciate your 5 star review! 

Audra Croft
Service Advisor 
740-928-9000
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