Country Hyundai is located in beautiful Northampton, MA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance services. Call or email us to set up an appointment today. Country Hyundai is located in beautiful Northampton, MA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance services. Call or email us to set up an appointment today.
Good morning Diane,
We appreciate you sharing this valuable feedback, and we apologize to hear about the inconveniences with your brake pads and calipers. With that being said, I will follow up with my service team to ensure that you are better accommodated with future visits. We are pleased to hear that you are satisfied otherwise with your vehicle and the services. Thank you for choosing Country Hyundai for all of your service needs!
Amber Brainerd
Country Hyundai
Customer Service Representative
abrainerd@countryhyundai.com
(413) 341-1931
I have driven cars for 100 k miles and have kept the ORIGINAL brake pads and rotors. So it is not my driving. If you check back, you will see that I submitted the receipt for the first replacement. I am very upset that that they need further care. This is a problem with the car that I sincerely hope you will own up to and make right.
I hope to hear from you soon to tell me the brake pads and caliper care is going to be free, since I do not feel that I should be doing this again so soon. Thank you.
I’m am very satisfied in all other aspects of the car and service.