98% Would Recommend
Latest Review 1 day ago
JIM V. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"reliable and relatable"
I was nervous after Paul Cowden decamped last year, but the new team seems to be carrying on in his tradition of reliable service. Many thanks!
Vehicle: Toyota Corolla
Service Date: 08/15/2017
Review Created: 08/21/2017 10:37 AM
FRANK S. on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Always my go to place for my car"
These guys make the stress of unexpected car repairs a lot less huge. You are always welcomed with a smile and genuine greeting, the quotes are right on the money and they understand that for some folks having a car in San Francisco isn't a luxury. Now if they would come up with an "in-house plan" that could be paid into a little each month and held on credit for those big annual repairs or services; now that would make me happy! :)
Vehicle: Dodge Nitro
Service Date: 08/18/2017
Review Created: 08/21/2017 08:14 AM
DAVID J. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Loved the place"
They really know and love classics and all things automotive! Great people great work great service!
Vehicle: Ford
Service Date: 08/03/2017
Review Created: 08/20/2017 01:30 PM
PETER F. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mercedes repair"
Very friendly and fair estimate.
Vehicle: Mercedes-Benz C280
Service Date: 08/02/2017
Review Created: 08/20/2017 10:17 AM
BOB S. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Impeccable service"
After 25 years of service here I am stil a very satisfied customer.
Vehicle: Honda Civic
Service Date: 08/03/2017
Review Created: 08/20/2017 12:32 AM
DAVID M. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently friendly and reliable "
The crew is always great. The car needed the smog check in addition to the normal check uo. The crew took across the street for me eliminating a second step for me.
Vehicle: INFINITI G20
Service Date: 07/28/2017
Review Created: 08/01/2017 09:56 PM
A. J. J. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
A.J said this business was very honest and friendly.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 07/13/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
AARON C. on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"straight shooters, knowledgeable, good communication"
I was shooting in the dark a bit trying to find a shop to work on my vintage van (1967 Ford). The team at Cowden (Jerrod and Mike) did a great job getting the van up and running and communicating everything they found along the way. This isn't a cheap shop, but sometimes you get what you pay for and I believe that to be true in this case. They did more work than I paid for, and surely saved me time and money by addressing various "while we're at it" issues along the way. I'll be happy to bring the van back to Cowden when the next issue arises.
Vehicle: Ford
Service Date: 07/21/2017
Review Created: 07/23/2017 10:07 PM
Judy D. on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Judy said she did not a get phone call when the vehicle was done, even though she requested one. They received her vehicle when they said they would. It cost was what was estimated. The price was reasonable, based on a comparative evaluation. She has been more diligent about comparing prices, since they changed ownership, and she is still happy there.
Vehicle: Acura TSX
Category: Service
Service Date: 07/19/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
elsa c. on 07/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Quality and efficient friendly service"
friendly service: good follow up : quality work
Vehicle: BMW 323Ci
Service Date: 07/12/2017
Review Created: 07/16/2017 12:12 PM
Kobi E. on 07/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kobi said he was impressed with the cordiality of this business, but he noticed on his way home that the tire pressures were off and his wheel was shaking.
Vehicle: Honda Element
Category: Service
Service Date: 07/13/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
STEVEN L. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and knowledeable"
And great conversationalists! I appreciate their pricing also!
Vehicle: Scion xA
Service Date: 07/06/2017
Review Created: 07/14/2017 12:17 PM
LYLE S. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently great service"
My reliable mechanic for over 10 years
Vehicle: Audi A4
Service Date: 06/26/2017
Review Created: 06/27/2017 10:23 PM
Jessie D. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessie said it was great. Everyone was friendly and they fixed the issue. The vehicle just needed to be cleaned and everything went well.
Vehicle: Ford Mustang
Category: Service
Service Date: 06/13/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Kenneth H. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kenneth said he is really happy with how this business handles his vehicles. They are great, and completely trustworthy. He said he stopped going for a few years but he is happy and comfortable now that he is back.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 06/21/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Lisette B. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lisette said she got same day service. The employees called her the same day with updates. They worked within her budget and told her what needed to be done now and what could wait.
Vehicle: MINI Cooper
Category: Service
Service Date: 06/21/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Larry C. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Larry said he is satisfied with the business.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 06/21/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT O. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service!"
!!!
Vehicle: Volkswagen Touareg
Service Date: 06/09/2017
Review Created: 06/23/2017 04:44 PM
Derek C. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Derek said he has been taking his vehicle to this business for years and it is an older vehicle. They are always professional and down to earth. It was easily done.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/09/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
elsa c. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly efficient competent "
All good : team
Welcomes you : fully explains the situation and needs of the.vechicle . Does the work within the estimate and on time . Wishes you well and gets you on your way
Vehicle: BMW 323Ci
Service Date: 06/13/2017
Review Created: 06/15/2017 08:04 AM
Displaying Review 1 - 20 of 87 in total